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Business Profile

Coffee and Tea

Coffee Bean & Tea Leaf

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coffee and Tea.

Reviews

Customer Review Ratings

1.14

Average of 2 Customer Reviews

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Review Details

  • p a c

    Date: 09/22/2024

    extremely dissatisfied with online store order ordered four cans each can delivered dented each can dented in different place did not order dented cans was not asked if i wanted dented cans was not informed i would receive dented cans was not given a choice paid premium cbtl emailed an apology but neither compensated nor resolved wrote that they hoped i would place future orders will not order again will not step into storefront never again

  • Lee A

    Date: 11/16/2023

    Been a customer for 23 years. If this is how it's going to be now that you've been bought by **********'m done. You sent out fraudulent emails about a contest. I received an email on Nov 2 at 7:33 am saying I won free drinks for the rest of the year. Then your company sent out an email at 1:33 pm the same day saying "Oops, my bad we had a technical glitch and you didn't win" but - to be nice - we will give you a one free drink. I never got anything. I've written to your corporate a number of times an on social media. No response. Way to go Coffee Bean. Now I made a complaint with the BBB and I will see if a class action works. I mean it costs about $500 in product to follow through. You could have at least given the one drink. But, instead, the company just ignores you. You are going the way of the mermaid and I'd rather shop small.

Coffee Bean & Tea Leaf is NOT a BBB Accredited Business.

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