Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

G & J Home Improvement has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforG & J Home Improvement

    Home Improvement
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I engaged in a contract with G&J Home Improvements (****** and *********************) to complete a leak repair in a bathroom for $800 and I would pay for materials. This project started around December 28, 2022 where the contractor removed drywall and crown molding. The leak was repaired from a toilet leaking around the seal. Repair of the drywall and crown molding was never completed. The contractor and I engaged in additional contracts with G&J Home improvements to be completed after the leak repair in the bathroom. The additional contracts were to install two recessed lights $240; repaint and repair three garage doors $2500 and backsplash and LED light strips in the kitchen/bar area $250. I paid the contractor $240 for the lights; $1500 for the garage doors and $250 for the backsplash and LED light strips in the Kitchen/bar area. The contractor installed the recessed lighting but never hook up the electrical. The contractor never started the work on my garage. The contractor never finished the work for the backsplash I have texted and called the contractor with no response as of this date. I had to hire another contractor to repair the drywall and crown molding in my bathroom. I will have to hire another contractor to finish the recessed lights installation and the garage door repairs.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      on october 04 2022 between G&J home improvent and myself we sign a contract because they said they already order three windows to be replace at my house and then the following day someone from ********** call me and said ************************* was there ordering the three windows, and I have to paid them for the order to be processed,then I gave them my credit card information,since then I was told the order is going to be ready in about two to three weeks,and when we sign the contract I was asked to paid half of the money wich the amount is $ ***** total for the labor and I gave $850.00,wich was my sorprise on 01/22/2023 ********** said the order its being cancelled by ************************* and all this time He is been telling me the windows are going to be ready and he knows the order was cancelled on 10/11/2022 and he is been lying to me saying order its going to be ready soon.And untill now he is being saying he is in another state that is why he can not come to our house and he has not finish the job ,because we have another contract for a different job and he has not finish the job jet because we were waiting for the windows to be able to finish the other job,and we already paid for that contract too,and what I want is for him to pay back the money for the other job that is not complete and the money that I did pay for the windows installation ,because now we have to pay somebody else to do the job that is not complete.Thank you and I hope you can help me in this matter

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.