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          Vacation Resorts International has 1 locations, listed below.

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            Business ProfileVacation Resorts International

            Vacation Timeshare

            Contact Information

            25510 Commercentre Dr # 100

            Lake Forest, CA 92630-8855

            Visit Website
            (949) 587-2299

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            51 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers vacation timeshare for sale.

            Business Details

            Location of This Business
            25510 Commercentre Dr # 100, Lake Forest, CA 92630-8855
            Years in Business:
            42
            Business Started:
            10/22/1981
            Business Incorporated:
            9/14/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Vri Realty
            • Coastal Acquisitions LLC
            Business Management
            • Ms. Kim Fisher, Customer Service Manager
            • Ms. Maria Kalber, Vice President of Customer Care
            Contact Information

            Customer Contact

            • Ms. Kim Fisher, Customer Service Manager
            • Ms. Sara Brinson, Corporate Counsel
            • Ms. Maria Kalber, Vice President of Customer Care
            Additional Contact Information

            Fax Numbers

            • (949) 587-2272
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Timeshares

            Customer Complaints

            51 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I am writing to file a complaint with the Better Business Bureau regarding our mother's timeshare, registered under the name *********************************. Unfortunately, our mother passed away in October 2020, and we are struggling to manage the responsibilities associated with this timeshare. The timeshare, originally acquired by our mother over two decades ago, has been passed down to us. Regrettably, we have reached a point where we no longer wish to retain ownership and are financially incapable of meeting the ongoing financial obligations it entails.Our priorities and circumstances have undergone significant changes, and the timeshare no longer aligns with our current needs and commitments. Given our situation, selling the timeshare is not a viable option, and we do not have any family members or friends interested in assuming this obligation. Consequently, our sole and ******* request is to be released from the contractual obligations associated with this timeshare.We kindly request that you provide us with information regarding the process for mutually canceling our account. We earnestly seek a resolution that allows us to terminate our connection with your company, relieving us of the financial and emotional burden this timeshare represents.We anticipate your prompt response, either through conventional mail or email, detailing the steps necessary to initiate this mutually agreed-upon cancellation process. Your assistance in resolving this matter promptly and satisfactorily will be greatly appreciated.
            Read More
            Read 50 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Randy H

            02/16/2024

            I am writing to express my profound dissatisfaction with the services I've received from this company. Regrettably, my experience has been marked by unfulfilled promises, a lack of communication, and a substantial financial loss.I entrusted this company with the task of selling my timeshare, for which I paid a lot of money. However, to my dismay, the transaction has not materialized, and I have not received any updates or communication regarding the status of the sale. Despite assurances and promises to recover money on my behalf, I have yet to witness any action on their part.Moreover, it is disconcerting to note that my account (Ad # ******* remains active in their system, and I have observed that this company continues to advertise without any progress on the promised services.I have meticulously documented these transactions on my credit card, further substantiating my claim. This situation has left me with no choice but to seek resolution through appropriate channels. I am formally filing a complaint and urging an investigation into this company's practices.I kindly request immediate action to rectify this matter, including a refund of the funds I invested in these services. Please advise on the necessary steps I should take and if any additional information is required from my end to expedite the resolution process.I believe in a fair and transparent business environment, and I trust that this company will address these concerns promptly and professionally. Failure to do so may compel me to explore legal avenues to protect my rights and interests.I appreciate your urgent attention to this matter and look forward to a swift resolution. This service was purchased in 2020, I just want this to be done and over with, give me my money back and stop scamming people. I would also like this company investigated for the scam they have committed and not following through with their services they advertise.
            Read 6 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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