Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Spa

Titan Wellness Systems Inc

Reviews

Customer Review Ratings

3.76/5 stars

Average of 66 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn F

    Date: 08/01/2025

    1 star
    From the second I unpacked it, I knew Id made a mistake. It feels flimsy, smells of cheap plastic, and the insulation is laughable. Even worse, the base began sagging after minimal use. Dont fall for the brandingits just overpriced junk repackaged to look premium.
  • Review fromBrian L

    Date: 08/01/2025

    1 star
    The tub barely lasted two weeks before the leaks started. And when I reached out for help, they blamed me for improper setupdespite following all instructions. Its clearly a drop-shipped product with no actual customer support behind it. Total waste.
  • Review fromAndrews O

    Date: 07/31/2025

    1 star
    This isnt a cold plungeits a glorified kiddie pool. No structural integrity, thin walls, and the temperature doesnt hold at all. I trusted the marketing and got burned. Found the same model being sold overseas for a third of the price. Avoid this reseller at all costs.
  • Review fromPhilip F

    Date: 07/30/2025

    1 star
    The photos on their website looked great. Reality? The plunge feels like a toy, like its a portable pool for your kids or something. Barely holds water, and the insulation is a joke. Youre paying for the fancy logo, not a real tub of great quality. Beware of this company.
  • Review fromPaula L

    Date: 07/29/2025

    1 star
    Received mine last month. Cheap plastic, weak stitching, and already showing signs of wear. Im pretty sure its a mass-produced tub with just a fancy logo.
  • Review fromSharon L

    Date: 07/29/2025

    1 star
    I was excited to try cold plunging, but this product turned that excitement into frustration. The materials are thin, the insulation is practically nonexistent, and the tub began warping after just a few uses. I later discovered its identical to models sold on ******* for a fraction of the price. Save yourself the markup and the headache.
  • Review fromDaniel K

    Date: 07/28/2025

    1 star
    Zero quality control. My cold plunge arrived scratched, leaking, and with no support team in sight. They dont reply to my emails or answer my calls. Complete waste of money. Dont trust this seller at all.
  • Review fromGiles M

    Date: 07/27/2025

    5 stars
    I never thought I would look forward to freezing water, but the Titan Cold Plunge is that good. Its helped reduce my inflammation, boost energy, and even improved my sleep. Smooth delivery and setup, too!!
  • Review fromRoberts S

    Date: 07/25/2025

    1 star
    The product is all hype. This company clearly orders from overseas, adds some branding, and hopes you wont notice. The material is flimsy, doesnt hold temperature, and began cracking after minimal use. Do yourself a favor and buy from ******* if you want to get the exact same thing without the overprice.
  • Review fromJulian F

    Date: 07/24/2025

    1 star
    Overpriced and underwhelming. Feel like i paid for the brand and the instagram hype rather than a real functional product. Material is super thin and poorly insulated. Wouldnt recommend any of their products to anyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.