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Find a Location

PropStream has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PropStream

      26457 Rancho Pkwy S Lake Forest, CA 92630-8326

    Business ProfileforPropStream

    Real Estate

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    26457 Rancho Pkwy S, Lake Forest, CA 92630-8326
    BBB File Opened:
    2/3/2021
    Years in Business:
    16
    Business Started:
    6/28/2007
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Nik DeFrance, Director of Operations
    Contact Information

    Principal

    • Mr. Nik DeFrance, Director of Operations

    Customer Contact

    • Mr. Nik DeFrance, Director of Operations
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    2/12/24 I did a Free-Trial with Propstream for 7 days. I then was attempted a charge of $99 by propstream before i had even woke up on the 7th day, in which my Bank notified me. I declined this transaction attempt and tried to cancel my account on *********************** website. The website keeps all your information but doesn't allow you to log-in UNLESS you pay to start service, THEN your allowed back into your account to attempt the cancellation process. 2 days later, Im thinking that Propstream just cancelled my account theirselves, since they wont allow me to. Nah. I got ANOTHER transaction attempt in the middle of the night 3:00 A.M. by guess who. Tried to IMMEDIATELY get on my computer & log-in to try and cancel this account again, but still not allowed!I will be reporting my bank to cancel my card altogether because of Propstreams Scam tactics of attempting to charge you AFTER the free-trial is done & your not allowed back into the account to cancel or delete the account altogether. If you are a *********** Investor, I'd advise you to stay as far away from Propstream as possible. Most of the info. they charge for is just public information or can be found on other free services. These guys are scandalous & predatory. Propstream, when you see this and try your bs attempt at calling me a liar & denying all of this, how bout cancelling my account and stop trying to rip people off. Weirdos
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashlie W

    1 star

    10/17/2023

    Had to file a police report against this company yesterday I had fraud on my account the admitted they can see several cards attached to a fake account. But they wont refund the hundreds and hundreds of dollars they have taken from me. ***** states they can only refund if I am displeased with the product. I am not in real estate gave no need for this product I have reported them to the BBB.

    PropStream Response

    10/19/2023

    Dear BBB and ******************************,We actually provided a full refund to the charges on your account yesterday 10/18/23 as a one-time courtesy. Many customers claim fraud and we do our due diligence to investigate each claim. In your case, we explained we needed time to investigate, but rather than work with us to resolve the issue you posted an unfair BBB complaint. We were able to work with your credit card provided and other resources to determine the charges on your card were fraudulent and we immediately provided a refund. We are happy that we were able to resolve your issue promptly.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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