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Find a Location

US Smog has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Smog

      20732 Lake Forest Dr #34 & B4 Lake Forest, CA 92630

    • US Smog

      18015 Culver Dr Irvine, CA 92612

    Business ProfileforUS Smog

    Mobile Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers auto repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    US Smog has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Smog

        20732 Lake Forest Dr #34 & B4 Lake Forest, CA 92630

      • US Smog

        18015 Culver Dr Irvine, CA 92612

      Location of This Business
      20732 Lake Forest Dr #34 & B4, Lake Forest, CA 92630
      BBB File Opened:
      8/24/2016
      Years in Business:
      21
      Business Started:
      5/14/2003
      Business Incorporated:
      5/14/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Howard Bouzari, Owner
      Contact Information

      Principal

      • Mr. Howard Bouzari, Owner

      Customer Contact

      • Mr. Howard Bouzari, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      3/21/23 I took my car over to US Smog Check to do a smog test. My engine light was on at that time, but I thought the store employee would let me know if that would affect the test result or not. But instead, he told me that my engine light was on AFTER he done the test and charged me $51. The test failed due to the misfire error code in system. Few days later, my cars engine light turned off by itself and I thought it was time to do the retest. So I went to the same store for retest on 4/1. I made sure to let the same store employee know what happened exactly to my car, but all he did is checked the car system and told me to drive 80 more miles and come back to him to check again. However, I had drove over 600 miles ever since the engine light went off due to my long distance to work everyday. I tried to tell him about that, but all he said was to drive another 80 miles in a very unfriendly tone. He said I was wasting his time and that he was busy. I couldnt get more information as he walked straight back to the shop. I followed his advise and drove another two weeks. On 4/15, I took my car for an oil change at an auto repair shop in LA, and told the owner about this smog story. The owner then checked my cars system and told me that the error code will need to be manually cleared in the system history in order to reset. And after reset, I would need to perform some driving cycles in order for the system to obtain data to pass the smog test. That means another week of driving. Today (4/22), I went back to US Smog Check and have them do a retest. The same rude employee came and told me because I missed the one month retest opportunity by one day, he will have to charge me the full price of smog test. I told him the story and that I was late because of his false suggestion but he said that it wasnt his business!! He wouldnt let me do a retest but wanted to charge me another full price

      Customer Reviews

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