Business ProfileforPetastic Pet Grooming by Sharon

Took our cat to get groomed here on January 2, 2021. ****** is unlicensed and continues to operate this business illegally. We found this out after doing some digging after she screwed us over. ****** is very shady and she has her shop locked with the CLOSED sign displayed, but she is really in there secretly grooming pets. The reason we took our cat there initially after seeing signs of shadiness is because our cat is very difficult to groom and she was referred to us by the last groomer we took our cat to as someone who can handle difficult pets. She also will only take cash and you won't find this out until you've already hand off your pet. No way of getting your money back when there's an issue. She will go back and forth with you thru text, telling you to drop off and pickup your pet in other locations, having her husband open the door very slightly to take the animal, etc just all around shady. It was clear she was hiding something. I posted pictures of our cat whom she claimed was fully groomed except for a couple of knots that "you could easily pull out". This is the worst pet groom I have ever seen. We asked for her to be fully shaved and she said she was except for those k other that is a lie. She accepted our cash and tip before handing us off our cat, we were way too trusting. The next day we called to try to resolve the issue and her phone was disconnected. It seems like her phone has been reinstated but she has chosen to ignore my very polite texts letting her know my concerns. We are out $85.00. Thank God we got our pet back. We would like our money back and for her to stop operating illegaly.