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Business Profile

Social Media Marketing

SanDiego.Com

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for SanDiego.Com's headquarters and its corporate-owned locations. To view all corporate locations, see

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SanDiego.Com has 2 locations, listed below.

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    Customer Complaints Summary

    • 7 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      See attached ADT summary in attachments below

    • Initial Complaint

      Date:07/24/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We had our garage door spring replaced on 6/19/2024. We were quoted a price and agreed. The workers did a good job. Total bill was 464$. Check # ***** paid in full for the job. Sales order #********. On 7/9/24 we received a delinquint notice of payment and they doubled the price to 928$. We have called over 15 times to resolve and still no help. Overhear Door ************.

    • Initial Complaint

      Date:05/15/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 4th, 2023 I paid 600 dollars cash to have my RV repaired. **** came over and replaced a brake caliper. I later tested the Rv and found the brakes were low and not safe after the repair. **** came over and broke a brake line. He said he would came back. He never came back to finish the repair. I called and texted him several times. I have received no response. I met them through ********** They post phone numbers of ************ and **** ************ they are scammer and target elders which I am. It looks like the 510 telephone number is a front for other mechanics

    • Initial Complaint

      Date:01/31/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are **************************** for the **************** *********************** The Association terminated its trash removal contract with ******** Services and has requested numerous times, as well as the Association's attorney has requested numerous times, that ******** Services remove their 2 dumpsters from the property. No representative from ******** Services (the account manager, customer service or director) with whom we continue to contact will respond, nor have they removed their dumpsters. We have been trying to have them removed for 2 months with no response and no success in having them removed from the property.

    • Initial Complaint

      Date:10/27/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      10/26/2022: ***************************, owner of Royal House Cleaning, refuses to provide me with an invoice for her cleaning services that we discussed over the phone. Cleaning job was poorly done. **************** wants payment done either by cash or *****. Per reviews found on the internet, Zelle is not a trustworthy app and can potentially drain my bank account without me noticing it. I offered **************** payment by check but she refused and wants cash. **************** refuses to provide me with an invoice that shows her business license; she refuses to provide me with the contract. **************** has not tried to resolve the problem. I told her we can go to small claims to discuss the issue and she threatened me by *******, "We'll see about that!" **************** shows a phone number as ************ on her advertisement in ******** Everything ********* https://www.facebook.com/groups/everythingescondido I am afraid that **************** may be scamming customers, particularly those who have limited ability to create reports such as this one. Please investigate her business practices to protect customers who do not know their rights.

    • Initial Complaint

      Date:10/27/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date:10/26/2022 ***************************, owner of Royal House Cleaning, refuses to provide me with an invoice for their services. Cleaning was not done according to our verbal agreement. Cleaning job was done poorly. **************** wants payment done in either cash or Zelle. Per reviews found on the internet, Zelle is not trustworthy app and can potentially drain my bank account. I'm offering a check but **************** wants cash and does not want to provide an invoice showing her business license. **************** refuses to provide me with a contract. **************** has not tried to resolve the problem. **************** has listed a phone number ************ on her advertisement in ******** Everything *********. I am afraid that **************** may be scamming customers, particularly those who have limited ability to create reports such as this one.

    • Initial Complaint

      Date:09/04/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired a moving company by the name of ********************* at the end of February-During the move, they damaged a bullnose on my staircase. This was the 1st of many issues. They said they would take care of it - it has been 8 months and I finally agreed to settle with them for $3K (what they said they thought was fair)- I have only received $1650 - and the owner blocked my number since. I contacted his partner and he very rudely said they were not paying me the remainder of the amount they had agreed to pay (in writing via text)We also told them we would be storing our stuff for a few months - due to their lack of professionalism, more than half of our furniture has been damaged. Our couch wasn't wrapped properly and ripped, kids toys destroyed, 3 of our mattresses have been ruined, 1 of which I also asked them to fix and it still hasn't been fixed. I have tried numerous times to work with them, be understanding and just try to come to a fair resolution but they have been nothing but unprofessional and rude. They had also agreed to place a hold for the amount of blankets they sold us, and as of today he says because " i was a headache for 8 months over a not big deal crack in my staris" - mind you 1- its my house that they damaged and 2 - the floors are discontinued ; they are taking back their agreement and NOT refunding me for the blankets I wanted to return either! This is over $1,000!!!This is only a glimpse of the horrific experience I have had with this moving company!!!!! It has been 8 months!! At this point I was a refund for my whole move - as you can see he has admitted fault - but everytime he offers a resolution he goes back on his ********** has blocked me from contacting him.

    SanDiego.Com is NOT a BBB Accredited Business.

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