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Business Profile

Ophthalmologist

Dr. Mark Mofid

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ophthalmologist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/04/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Repair my breast Saggy implant reconstructive surgery, , Repair my LABIAL NODE from the Tummy Tuck, Repair all the the UGLY SCARS on my *******, AND MY TUMMY TUCK.

    Business Response

    Date: 01/17/2023

    Dear BBB,

    Our office is in receipt of concerns raised by ID#********.  We were surprised to learn of these concerns which were initially posted to our Yelp account and other review sites last week.  We have reached out to this individual to better understand the concerns.  This individual has referenced concerns from a 2018 procedure but as recently as last year had additional and unrelated procedures and never expressed concerns about past care.  From the information and post operative photographs that we have on file, we do not see any evidence for the concerns raised by this individual.  This individual has agreed to come to our office on 1/12/23 to help us better understand their concerns.

    Please do not hesitate to contact me at our office ************.

    Mark Mofid

     
    M. Mark *********************** MD FACS
    Diplomate, ************** of ******* Surgery
    Diplomate, ******** ***** of ****** ******* and Reconstructive Surgery
    Inventor of Sylke www.sylke.com
    4150 ****************, Suite #***
    La Jolla, ** 92037
    ************** office


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