Hearing Assistive Devices
Nano Hearing Aids - Nano Hearing Tech Opco LLCReviews
Customer Review Ratings
Average of 148 Customer Reviews
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Review fromClinton N
Date: 06/18/2024
2 starsOn June 10th received an advertisement that read "The new hearing aids are here!!" So, later that day (June 10th) I ordered my hearing aids -- got an estmated delivery date of June 14th. Received many emails during the week as to how I liked my new AIDS and what to expect with these Aids. On June 17th I inquired as to why I had not received my Hearing Aids -- Was told this was actually a Pre-Order and my Aids would be coming About July 10th???????????I wonder if the 30 day return began on June 10th and expires on July 10th ---- I would then have no chance to return the Aids as I did not receive them for 30 days!!Oh well live and learn.
Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 06/19/2024
Hi *******,
Thank you for your review and apologies for any confusion. I understand you spoke with our customer support team and it was explained that the product you ordered is a new / pre-order item that will ship once it is in stock and that your 45-day trial period will begin once it is delivered. We are happy to have resolved any concerns you had.
Should you have any additional questions in the future, please reach out by calling us at ************ or via email at **********************************. Feel free to update your review should you be satisfied with the service provided to you.
Wishing you all the best in hearing!
Review fromclarence c
Date: 06/05/2024
5 starssatisfied with the purchase and delivery was on time as promisedNano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 06/06/2024
Hello ********, Thank you so much for your feedback! We are happy to hear that you are satisfied with your purchase and with the our delivery service.We appreciate you sharing this with us and wish you the continued best in hearing! - Nano Hearing Aids Support TeamReview fromEugenie R
Date: 06/05/2024
4 starsSo far I'm getting use to them. I've read the directions and everything is fine. It is a little premature to ask me what I think. Thank you for being concerned but please back off. I will call if I have a problem.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 06/06/2024
Hello *******, Thank you for taking the time to share your feedback to us, we really appreciate it. Should you have any questions, please feel free to reach out at ************ or email us at *********************************** Alternatively, you can also try our Live Chat at www.nanohearingaids.com.Please also feel free to review these training resources for your hearing aids and in case it is helpful:******************************************************** ************************************************** We thank you for your time and wish you all the best!Review fromKevin H
Date: 06/05/2024
5 starsLove this site - makes ordering hearing aids a breeze! Will order from them again in the future.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 06/06/2024
Hello *****, Thank you so much for your feedback! We are glad to hear that you love our website. It was made to be a user-friendly for all customers like yourself.Should you have any questions, please feel free to reach out at ************ or email us at *********************************** We thank you for your time and wish you all the best!Review fromCharly F
Date: 06/01/2024
1 starone did not sit correctly in the charger so it does not charge and therefore cannot be used. Its very difficult to adjust as the button is small and it says to turn for volume but it doesn't turn it only clicks.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 06/02/2024
Thank you for your feedback and for explaining your experience to us and we are sorry you are not completely satisfied with your hearing aids.We have responded to your complaint and wanted to let you know what we want to do for you. We want to help you with how you can handle and use your hearing aids.One of our customer support agents will be reaching out to help you, but please reach out to us at your earliest convenience at ************ or via email at ********************************** to discuss your concerns.Please also feel free to review these training resources for the *** model:******************************************************** ************************************************** We look forward to connecting with you.Review fromElaine W
Date: 05/27/2024
1 starNew hearing aides. Hate them. Right one does not work. To difficult to handle button. Want a new set. Liked my old ones over earNano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 05/28/2024
Thank you for your feedback and for explaining your experience to us. We are so sorry that your hearing aids is not working for you. We had responded to your complaint, and wanted to reiterate what we would like to do for you. We want to offer you an exchange to a behind-the-ear device like your old ones. One of our customer support will be in touch with you via email as well as telephone to extend this this offer. We ask that you please reach out at ************ or email us at *********************************** so that we can arrange for a return of your current hearing aids and an exchange pair to be sent out. We hope you are satisfied with this resolution.- Nano Hearing Aids Support TeamReview fromJohn B
Date: 05/27/2024
5 starsFantastic product and very easy to use. Right from the start the Nano Hearing Aids made a huge difference and I was able to wear them comfortably.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 05/28/2024
Thank you so much for your feedback!We are thrilled to hear that you are enjoying your hearing aids and that you find them to be an economical option. We are also happy that you are happy with our service. We appreciate you sharing this with us and wish you the continued best in hearing!- Nano Customer SupportReview fromWayne R
Date: 05/27/2024
1 starI've had two sets I'm two years one of them keeps not charging. They replaced one now I have s second set only about a year. Bad product and customer service. They say nothing they can do about it because over year Even though once a year no-good.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 05/27/2024
Thank you for your feedback and for explaining your experience to us. We are so sorry that your hearing aids stopped working after your one year manufacturer warranty. We had responded to your complaint, and wanted to reiterate what we would like to do for you. We recognize that your warranty ended, and so as an exception to our policy we will send you a free replacement. An agent has been in touch via telephone for this offer. We ask that you please reach out at ************ or email us at *********************************** so that we can arrange for a return of your current hearing aids and a replacement pair to be sent out. We hope you are satisfied with this resolution and that you are happy with your new hearing aids.-Nano Hearing Aids Support TeamReview fromSharon M
Date: 02/01/2024
1 starBought the Hearing aids with an extended warranty. They said the extended warranty doesn't cover and extra time for the warranty. Which I wasn't informed about when I bought it.Nano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 02/08/2024
Dear ******,
Thank you for your feedback and for explaining your experience to us. We are so sorry that one of your hearing aids stopped working after your Elite Protection Plan expired. We had responded to your complaint, and wanted to reiterate what we would like to do for you.
We recognize that your plan had only just expired, and so would like to make an exception to our policy and offer you a free replacement. An agent has been in touch via email as well as telephone and left you a message to extend this offer.
We ask that you please reach out at ************ or email us at **********************************, so that we can arrange for a return of your current hearing aids and a replacement pair to be sent out.
We hope you are satisfied with this resolution and that you are happy with your new hearing aids.
- Nano Hearing Aids Support TeamReview fromroger w
Date: 12/05/2023
1 starThis company is a rip-off. I bought a pair of nano hearing aids on November 7th 2023. I was told by ***** the seller they were not amplified hearing aids 4 or five times during the sell. I took his word and when i got them they were amplified hearing aids and i didn't want them. I returned the hearing aids on November 17 2023 and they received them on November 23 2023. I have called they have sent me e-mails through the process and i have called 2 times the last time on December 1 2023. The woman told me she moved my processing up and i would get my money Monday December 4 2023. I still haven't got it. Don't buy these hearing aids they are amplified hearing aids and i don't know if i ever see my refundNano Hearing Aids - Nano Hearing Tech Opco LLC
Date: 12/07/2023
Dear *****,
Thank you for your feedback and for explaining your experience to us. We are sorry that your devices did not work for you.
We can confirm that you are indeed going to be receiving your refund very soon and we cannot thank you enough for your patience. Once your refund is processed, you will receive an email notification immediately, but please note it can take up to 7 days to be shown on your credit card statement.
If you have any additional questions, please feel free to reach out again at ************ or via email at **********************************.
We are happy to confirm your refund will be processed soon and wish you the best in health.
- Nano Hearing Aids Support Team
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