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Business Profile

Tax Consultant

Taxpayer Advocate Professionals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Consultant.

Complaints

This profile includes complaints for Taxpayer Advocate Professionals's headquarters and its corporate-owned locations. To view all corporate locations, see

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Taxpayer Advocate Professionals has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/01/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted the *** advocate center due to not being able to get answers about my refund from the ***. I was appointed an advocate in June 2023 and have only spoken to her twice and she didn't tell me anything about my refund. I spoke to an *** agent last week who told me that the *** has and has had my refund it just hasn't been set out to be released to me for some reason. So my advocate is either not being honest with me or she's not doing what she should be doing for me. Her name is ***************

    • Initial Complaint

      Date:06/21/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      THIS IS MY SECOND COMPLAINT IN 2 DAYS. STILL NO CONTACT FROM ANY TAX ADVOCATE AND NOW MY CAR IS REPOSSESSED!!!! THESE PEOPLE DONT HELP, THEY COLLECT FREE PAY CHECKW FOR DOING NOTHING!!

    • Initial Complaint

      Date:06/08/2023

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 26, 2023 I filed an amended tax return. By the end of May, I was FINALLY assigned a tax advocate, ************. *** spent almost EVERY DAY for 2 weeks leaving this woman messages, crying, EXPLAINING HOW MY CHILDREN AND I ARE ABOUT TO BE EVICTED WITHOUT HER HELP! And still no response. I called her boss, AND STILL NO RESPONSE FROM EITHER OF THEM! My kids and I will be on the streets in a matter of days. Tax advocates are supposed to HELP. Clearly ************ and her boss Ms. ****** are doing NOTHING but collecting a paycheck instead of HELPING.

    Taxpayer Advocate Professionals is NOT a BBB Accredited Business.

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