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Business Profile

Web Design

Solution 21

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Mo G

    Date: 05/16/2023

    DO NOT trust your website build to these people. They use the cheapest developers with little or no knowledge of site development. We went through an 8 month nightmare with these guys who costs ** ten times their fees in lost business. They finally handed ** a site full of problems which we now have to hand to others to finish. The worst!!!

  • Alexis D

    Date: 11/11/2022

    I began working with Solution21 in 2016 to build a website for my new medical practice. I requested that I maintain ownership of content and domain name. However, via small print referring online, it turns out that they retained the ownership, which is no longer a common practice for an ethical web developer. I was referred via a lukewarm review from a friend, who admonished me to retain rights to my content and domain name.I had to inform them of the rash of lawsuits for **************** pages, where many web developers were warning their users of the need to update their webpages due to physicians in my region being targeted for lawsuits. They were not particularly concerned about their clients in this matter, but advised me to purchase an expensive widget. I was also pressured into an expensive SEO package that did little to promote my business.I was ready to move on about a year ago and try a new web designer so they offered to redesign my site for me. I was impressed by the offer, but less so by the new website they made. I had difficulty getting the website to be free of numerous typos, formatting errors, and aesthetically pleasing. I can only imagine that they no longer had the designer they used previously, who did an adequate if not outstanding job. It seems they no longer have a qualified design team to put together a professional-looking site. I began shopping for another designer and found a fantastic one. Meanwhile, my needs grew and I needed comprehensive calendars and emails for my office. Unfortunately, Solution21 hosts on an archaic system that does not allow for a ****** Workspace account to be made under my domain name. I had to purchase an alternate domain name myself (about $25) for this purpose. When I informed Solution21 I would be leaving as I had a new site made, they have held my own name hostage. They will not give me my domain name, and are insisting on $4000 to sell it to me. They have no further use for my name a

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