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Find a Location

Asics America Corp has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Asics America Corp

      7755 Irvine Center Dr Ste 400 Irvine, CA 92618-2904

    • Asics America Corp

      29 Parker Ste 100 Irvine, CA 92618-1667

    • Asics America Corp

      11201 Bass Pro Dr W 105 Little Rock, AR 72209

    • Asics

      549 Wingo Road Byhalia, MS 38611

    • ASICS Outlet Charlotte

      5512 New Fashion Way Ste 982 Charlotte, NC 28278-5216

    Business ProfileforAsics America Corp

    Retail Shoes
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    143 complaints closed in last 3 years

    61 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers footwear.

    Business Details

    This is a multi-location business.

    Find a Location

    Asics America Corp has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Asics America Corp

        7755 Irvine Center Dr Ste 400 Irvine, CA 92618-2904

      • Asics America Corp

        29 Parker Ste 100 Irvine, CA 92618-1667

      • Asics America Corp

        11201 Bass Pro Dr W 105 Little Rock, AR 72209

      • Asics

        549 Wingo Road Byhalia, MS 38611

      • ASICS Outlet Charlotte

        5512 New Fashion Way Ste 982 Charlotte, NC 28278-5216

      Headquarters
      7755 Irvine Center Dr Ste 400, Irvine, CA 92618-2904
      BBB File Opened:
      9/10/2013
      Years in Business:
      42
      Business Started:
      7/7/1981
      Business Incorporated:
      7/7/1981
      Type of Entity:
      Corporation
      Alternate Business Name
      • Asics Shoes
      Additional Contact Information

      Fax Numbers

      • (949) 453-0292
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      143 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Order number ASCUS48611534 Date: March 12, 2024 Total amount paid: $192.60 After using the shoes for the first time last week my feet started to hurt, specially the left one. After the third use yesterday I have a foot injury and cannot play tennis for 2-3 weeks and cannot use those ahoes anymore. I contacted them to see if after my experience i can exchange the shoes for a wider size but because i use them they cannot be returned. So you cannot try the shoes using them in the activity you perform? How can i they them then? That is absurb and inwould like my money back or a option to exchange for a wider size. I thought this was a premium sport brand but the act as a cheap company that does not care about customer experince using the products

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shawn S

      1 star

      03/19/2024

      On January 23, 2024, I purchased the ASICS GEL-Dedicate 8 Tennis Shoe White/Antique *** in size 9 D (M) from Zappos.com, with the ***** B0BZDVFVPV.Regrettably, after wearing the shoes for just over a month, I have observed a severe deterioration in their quality. Specifically, there is now a hole on the bottom of the sole and on the front toe box of the left shoe. Additionally, the soles of both shoes have become completely smooth, compromising traction and safety during play.I am extremely dissatisfied with this purchase, as I expected a higher level of durability and performance from ASICS tennis shoes. I primarily use these shoes for pickleball and engage in play sessions only 2-3 times a week. Given the frequency of use and the relatively short duration of ownership, I am shocked by the extent of the deterioration.I was hopeful that these shoes would last me at least three months, if not longer, but the current state of the product falls far short of my expectations. As a loyal customer of **********************, I trust in the quality and reliability of your products, and this experience has left me extremely disappointed.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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