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Business Profile

Rental Listings

HomeFinder

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rental Listings.

Complaints

Customer Complaints Summary

  • 23 total complaints in the last 3 years.
  • 13 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A false listing has been posted on ************************** showing a house I own outright as being up for auction because of foreclosure. The mortgage is paid off. They have listed it trying to lure people into subscribing for more information and possible fraudulent bidding fees.

    Business Response

    Date: 06/27/2025

    Hi *****,

    We responded to you 5 days ago Monday morning 9:30am CST verifying that the listing has been deactivated.  I just checked the website and I'm not seeing the listing.  If you have any questions or concerns, it's probably best that you respond to our email from Monday to ensure faster response times.

     

    Thank you,

  • Initial Complaint

    Date:05/19/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My home was listed as being foreclosed on according to homefinders website. That is absolutely not the case I would like to have my home removed from their list of foreclosures.

    Business Response

    Date: 05/20/2025

    Hi *****,
     
    Thank you for pointing this out to us.  I'm confirming the listing has been deactivated and will take about an hour to officially drop off our website.  We're receiving it from our foreclosure listing feed and have also contacted them about your concern.  We also apologize for any inconvenience this may has caused.
     
    Kind regards,

  • Initial Complaint

    Date:05/15/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent listing my home is not in foreclosure notified business they dont care have not responded or corrected the issue.

    Business Response

    Date: 05/16/2025

    Hi *******,

    I'm confirming that we've deactivated the listing record and have contacted our foreclosure data provider about your concern.  I'd also like to note for the record, we don't have any historic requests from your name, your email address to remove this property.  This is the first-time we're hearing of this.

    Thank you,

  • Initial Complaint

    Date:05/04/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our home is listed on ************************** under their Foreclosure tab as a Pre-foreclosure (Lis Pendens). This was brought to our attention by a sibling that was doing online searches for real estate in our area. It appears from looking at complaints about this company that they make a habit of doing this even though the listing is false. It also appears the the BBB has addressed similar complaints against this company.We would like our information to be taken off their website.

    Business Response

    Date: 05/05/2025

    Hi *****,
     
    Thank you for pointing this out to us.   I'm confirming the listing has been deactivated and will take about an hour to officially drop off our website.  We're receiving it from our foreclosure listing provider and have also contacted them about your concern.  We also apologize for any inconvenience this may has caused.
     
    Kind regards,

  • Initial Complaint

    Date:04/28/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company continuously calls me. I've been in the national no call list since 2004. I've re-added my number several times. The last couple times I've engaged with them, I reminded the agent I was in the no call list. He laughed and told me"don't worry I'll call you later." After redialing the number he picked up using the same fake name ,**** *****, I mentioned that we had just spoke and told him to remove my number and to not call again. His next call would be meet with legal action. He laughed again and crossing at me told me something I couldn't understand the cursed again and hung up. They call me at least once a day if not twice. The number they called from is ************..... I'm ready to cooperate with any investigations or whatever it is that needs to be done to stop them from calling.

    Business Response

    Date: 04/29/2025

    Hi ******,

    We're not the company that's calling you.  We're a listing publisher and advertising agency.  We don't have any business functions where we code-call homeowners asking if they'd like to sell their homes.  

    Thank you,

     

  • Initial Complaint

    Date:03/04/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I bought my house on 9/22 for ******. The home finder website states that my house is in forclosure. A friend of mine who is looking for homes found it; it was embarrassing since I have made all the payments on time.

    Business Response

    Date: 03/05/2025

    Hi *****,
     
    Thank you for pointing this out to us.  I'm confirming the listing has been deactivated and will take about 24 hours to officially drop off our website.  We're receiving it from our foreclosure listing provider and have also contacted them about your concern.  We also apologize for any inconvenience this may has caused.
     
    Kind regards,

    Customer Answer

    Date: 03/05/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    **** ********

     

  • Initial Complaint

    Date:01/28/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people and their affiliates keep calling me trying to buy my house despite me telling them to stop and being on the do not call registry for 9 years. STOP CALLING ME.

    Business Response

    Date: 01/28/2025

    Hi ****,
     
    I can understand your frustration; however, it's not ************************** reaching out to you.  No one from our company is contacting you.  If they are harassing calls, then maybe contact the police or block the number from your phone.
     
    Best,

  • Initial Complaint

    Date:12/04/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My house is listed on this site as and auction and it is NOT under active foreclosure. I've called every number I can find to have this taken down with no success. My lawyer has been contacted.

    Business Response

    Date: 12/05/2024

    Hi ********,
     
    Thank you for reaching out to us.  Our records indicate that this is the first time you've reached out to us.  I'm confirming the listing has been deactivated and will take about a day to officially drop off our website.  We're receiving it from our foreclosure listing provider and have also contacted them about your concern.  We also apologize for any inconvenience this may has caused.
     
    Kind regards,

  • Initial Complaint

    Date:10/23/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was informed that my home was listed as a new foreclosure on the ************************** site. I have contacted them numerous times to remove that fraudulent information . My home is not in foreclosure , preforeclosure or auction. This is defamatory and very misleading fraudulent information . This must be removed immediately.

    Business Response

    Date: 10/23/2024

    Good afternoon,

    This listing was removed at 9:30am CST today 10/23.  We also followed up at that time with an update.  We apologize for any inconvenience this may has caused.

    Best,

     

     

     

     

     

    Customer Answer

    Date: 10/23/2024


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***** ******

     

  • Initial Complaint

    Date:09/18/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My home is listed as a foreclosure and auction and this is not true. I have contacted the company to remove and have a lawyer ********, ********************* P.C. Tupelo, ** have requested to be removed. This is inaccurate information and they will not remove this information.

    Business Response

    Date: 09/18/2024

    Hi April,
     
    Thank you for pointing this out to us.  I'm confirming the listing has been deactivated and will take about an hour to officially drop off our website.  We're receiving it from our foreclosure listing feed provider and have also contacted them about your concern.  
     
    I would like to add that there is no record of a phone call by you, and this is the first-time you've reached out to us about this issue.
     
    We also apologize for any inconvenience this may has caused.
     
    Kind regards,

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