Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Chicwish

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

4.41/5 stars

Average of 207 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCary K

    Date: 05/01/2025

    1 star
    Based upon many positive reviews I eventually tried this fast fashion option. In hindsight there appear to be a suspicious flood of reviews that may not match reality.Products were as advertised but one skirt arrived with a blood stain visible while it was new in the package. When trying to return this item for damage or cause, the return website "blocked" me until I changed my justification to something other than a product ******** order arrived within a reasonable time, but was split into two shipments and I have no idea of or when the second will ship, not informed of the split until after the package arrived not containing the key item needed.If you can shop elsewhere I highly recommend saving the headache.
  • Review fromJen C

    Date: 03/13/2025

    5 stars
    Great experience shopping for adorable clothing. The shipping was also fast!
  • Review fromAurora M

    Date: 03/09/2025

    5 stars
    i love my dress fast delivery i recommend this site
  • Review fromHeather C

    Date: 03/08/2025

    1 star
    Ordered ten items. Received the first four items in three different shipments and then NEVER received the remaining six items (over $200 in clothing). I waited over a month and then contacted customer service, which they don't make easy, only to be told the items were delivered. They sent the shipping confirmation as proof; it was the confirmation for the first item I received. I repeatedly explained that the first package WAS successfully received, but it only had ONE item in it, and not the missing six items. Their response was to check with the post office. Which I did, and **** verified that only one package was received on that date with that confirmation number. Their order summary on their website was no help, it STILL says the order is "processing" and doesn't say which items shipped and which confirmation numbers were associated with which items. After telling them I did everything they asked (check with my neighbors, went to the post office, etc.) they stopped communicating. All I asked was they send the remaining six items and if they couldn't to return my money. Nothing. I filed a claim with ****** and their response to ******'s inquiry was the same claiming they sent the items and providing the first confirmation number, so I'm waiting to see if ****** will return my $249. Its not worth the risk, DO NOT purchase from this site. Items are coming from overseas and their shipping/inventory practices are clearly not detail oriented and customer service is non-existent...they don't care because they've already got your money, what can you do? BUYER BEWARE.
  • Review fromGinger J

    Date: 03/03/2025

    5 stars
    It's a pleasure to shop at Chicwish. The clothes are so stylish with good quality. Customer service is the best and so responsive. Suggest sizing down though as many Chicwish dresses and skirts are very long.
  • Review fromMelissa A

    Date: 02/25/2025

    5 stars
    I love ChicWish, all the clothes are just beautiful and have excellent quality, I have several skirts and sweaters and dont regrest a single purchase. Their costumer service is very good, I made 1 return and the refund process was smooth.
  • Review fromJeannette A

    Date: 02/19/2025

    5 stars
    This company is reputable. I have ordered multiple times and I like the products. I have done one return and received a refund in a timely manner.
  • Review fromLeana A

    Date: 01/03/2025

    4 stars
    Very cute skirts. I love the quality. My only complaint is the skirt lengths are long so be prepared to get altered.
  • Review fromArelys R

    Date: 12/30/2024

    5 stars
    I have ordered many times from Chicwish. I ordered a beautiful sweater dress. The shipping was as promised. I loved the dress. The quality was great and it was just as pictured. I ordered another item and I did not like the fit and quality. I followed their easy return instructions and got my money back. **************** is quick and helpful.
  • Review fromKelly C

    Date: 12/24/2024

    5 stars
    It takes a long while to receive the order, but it will show up. Just need to allow yourself about 4 weeks and not be in a hurry. Very pleased with the items **** purchased.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.