Reviews

Review Details

• Review fromWendy R

  Date: 06/18/2025

  1 star
  This is a click bait. States you are approved for a loan, but then offers debt consolidation where you pay them for 6 months and then they may offer you a loan.
  

  New Capital Financial

  Date: 07/23/2025

  Thank you for your feedback. We completely understand your frustration and appreciate the opportunity to clarify.We perform a comprehensive evaluation of each applicants financial profile to determine the best path forward. Our top priority is always to secure a personal loan for our clients. However, if your credit or debt situation doesnt meet the approval criteria, we explore alternative solutions such as a structured consolidation program to help you reduce your debt and potentially requalify for a loan in the future.This is not clickbait. We offer real personal loan opportunities, and many of our clients are approved. For those who arent eligible right away, we want to provide a clear and realistic path forward, not a dead end.We also offer an array of financial solutions tailored to your unique situation, including personal loans, consolidation options, and hybrid programs, so you can make informed decisions based on what works best for your goals.Transparency is important to us, and we are always working to improve how we communicate every step of the process. Your feedback helps us do that.If you would like us to revisit your file or go over any options in more detail, we are here to help.Thank you again for sharing your experience.

• Review fromTy S

  Date: 05/30/2025

  1 star
  This is a bait and switch company that mainly focuses on debt settlement not low interest lending. I received a letter stating I was pre-screened for a Flexible Personal Loan of $50,500 with a rate of 6.49%. This did not say a rate as low as? But a rate of. There is a huge difference between a rate of and a rate as low as. After completing the application, I received offers that were all over 34%. I asked where is my 6.49% rate that the letter stated I was screened for? I was told but the representative on the phone that they had no control what interest rate the offers were. I responded how can you say that when your letter states a rate of 6.49%.
  

  New Capital Financial

  Date: 07/23/2025

  Thank you for your feedback, and Im genuinely sorry for the confusion and frustration you experienced. Your concerns are valid, and I want to take a moment to clarify the process and address the issue youve raised.The letter you received reflects a pre-screened offer, which means you met initial eligibility criteria based on certain credit attributes available through soft credit inquiries or public data. However, final loan terms including rate and approval are determined after a full review of your credit profile, income, debt-to-income ratio, and other underwriting ********** clarify, we are a licensed lender offering a range of personal loan products. Our primary focus is to help clients secure personal loans with competitive rates and terms. In situations where someone doesnt qualify for those terms due to current credit or financial factors, we may present alternative lending options to help them get back on track.Thank you again for your feedback it helps us improve, and we remain committed to transparency and doing right by our clients.

• Review fromSharon G

  Date: 04/11/2025

  5 stars
  I am very pleased with ******** ****** and the incredible level of friendliness, kindness, and respect he showed me during my financial hardship. ******** was not only knowledgeable but also deeply compassionate. He truly turned a difficult time into an opportunity for growth and recovery. Thanks to ******** and New Capital, I was able to reduce my debt significantly and get back on track toward financial success. His ongoing check-ins have shown me that he genuinely cares about my progress and wee-being.

• Review fromScott R

  Date: 04/09/2025

  5 stars
  ******** took my loan application. I gave him a brief history of how I got here. He assured me that he's helped people in similar scenarios. I was pessimistic about the outcome of that call but I'm so glad I did. Because of some missed payments and maxed out cards, I was denied the loan. Instead I opted to enroll into a program. ******** did a great job at describing how it would work, He is quite funny and reliable. He actually hiked the whole Appalachian trail and that's why he and I had so much in common as I also completed my thru hike in 2014!Anyway the plan is going to get my credit report back in shape and provide immediate relief. I HIGHLY recommend this company. Ask for ********, he's great!!!!!

• Review fromLevi p

  Date: 02/20/2025

  1 star
  I want to warn others about my experience with this company. Initially, I received a preapproval offer that seemed legitimate, complete with polished materials and friendly representatives. However, after giving my sensitive information, I was directed to another site where I had to submit my data again, only to receive a list of random lendersturns out, theyre just brokers, not lenders.The entire process felt deceptive, and the marketing tactics are misleading at best. I've also noticed a flood of reviews that seem AI-generated, raising concerns about their authenticity.I strongly recommend avoiding this company. Protect your personal information and seek out more trustworthy options!
  

  New Capital Financial

  Date: 02/25/2025

  Thank you for sharing your recent experience with us. We appreciate your feedback and value your perspective as it helps us improve our services. We apologize for any confusion you may have experienced during the loan application process. We understand that the letter you received may have led to some misunderstanding about our loan offerings, and for that, we are sorry. With an array of products that can be tailored to each borrowers needs, there is a solution. Our intentions are to help clients obtain financing for a wide range of purposes at a time when traditional lenders are tightening criteria and declining more and more applicants. We believe in your financial goals, and will do all we can to connect you with lending options that address your financial needs We take transparency very seriously and aim to provide our clients with clear and comprehensive information throughout the entire process. At New Capital Financial, we strive to maintain open and transparent communication with our clients at all stages of our services. We will take your feedback seriously and review our processes to ensure that such miscommunications do not happen in the future. If there is anything we can do, please do not hesitate to reach ******* Capital Client Success Team

• Review fromMs. P F

  Date: 01/19/2025

  5 stars
  I was very pleased with my experience. **** was very helpful and explained the whole process in a manner in which it was easy to understand. I was embarrassed and afraid and very reluctant to make the call, but **** treated me like a person, not just another loser that couldn't pay their bills. He was very compassionate and understanding, two qualities that you do not find when dealing with an unknown person on the other end of the line. He was able to answer each and every question I presented to him and he did so with a great deal of knowledge all from either schooling and or personal experience. His professionalism was unsurpassed anyone that I have had the need or opportunity to deal with in my lifetime, and let's just say, I am no spring chicken. This business is very fortunate to have **** representing them, he is a one of a kind!

• Review fromStanley B

  Date: 01/06/2025

  5 stars
  **** ****** was very professional and knowledgeable answered every concern

• Review fromChristopher E

  Date: 12/28/2024

  4 stars
  **** ***** was professional and able to clearly explain how the process works and what happens with my accounts New ********************** handles. I am hopeful I made the right choice in reducing my debt.

• Review fromCel D

  Date: 12/05/2024

  1 star
  The person I spoke to was helpful and kind through the process. Just a little confused when he explained that I will need to stop paying the creditors but after reading the contract it clearly states not to stop paying. If I no longer pay it will eventually lead to collections, something that I want to avoid. Please explain this confusion and why I was told one thing but was given in writing to do the opposite.

• Review fromMark N

  Date: 11/27/2024

  1 star
  Don't trust this company. Literally just got off the phone with them after being disconnected numerous times. The last person I spoke with was full of sarcasm. I mentioned to him I now feel like I've been scammed. He made sarcastic comments saying what are we trying to steal your debts! I spoke kindly and stated I provided my social and birth date, that's what I feel has been stolen. He kept speaking over me as I tried to kindly explain. Initially I spoke with Guy who informed me I was a much better applicant than the rest. After trying to connect me with Nationwide he hung up. I never got a call back. I called feeling I've been scammed and kept getting disconnected or placed on hold. I initially called in for rates. I spoke with Guy, then ****, and I didn't catch the last person's name. The last person I spoke with made it feel as if I was in desperation to get a loan, and made sarcastic remarks as if he were doing me a favor. My loan offer in mail was for $19000 @6.49%. Who wouldn't call for those rates on a personal loan. I was asking for $12500. If I needed the loan so badly, I would've been asking for the full amount. I feel sorry for those who need a loan, as the employee belittles you, while at the same time says he is trying to help you out. ****** learned on these mailers. Never again.