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Business Profile

Computer Software

iTrust Capital

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.54/5 stars

Average of 57 Customer Reviews

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Review Details

  • Review fromDaniel V

    Date: 09/18/2025

    5 stars
    ****** at iTrustCapital provided exceptional customer service by helping me solve a technical issue while attempting a 401a rollover swiftly and thoroughly. ****** is knowledgeable, patient, and made sure all my questions were answered with clarity. ******* professionalism and site knowledge turned a complex 401k rollover situation into a smooth resolutiontruly a top-tier support experience.
  • Review fromGeorge K

    Date: 09/18/2025

    5 stars
    Helpful agent. Described personal staking experience. Explained safety protocols. Knowledgeable agent also.
  • Review fromedgar m

    Date: 09/16/2025

    5 stars
    I had a great time getting started at iTrustCapital with ***** ***. As a new customer, I liked how he gave me clear instructions and answered all of my questions quickly. I didn't have to worry about anything during the whole process because ***** made sure I felt confident at all times. I strongly recommend ***** to anyone who wants to begin working with iTrustCapital.
  • Review fromTeresa M

    Date: 09/11/2025

    5 stars
    ********* was amazing at walking me through the process and getting me started!!
  • Review fromJose T

    Date: 09/11/2025

    5 stars
    I recently opened a new account with **********************, and I couldnt be happier with the level of service I received from ********** From our first touchpoint, ********* was attentive, knowledgeable, and incredibly patient as I navigated the onboarding process.Clear communication: ********* explained each step of the setup in a way that was easy to understand, answering all my questions promptly.Professional guidance: He offered thoughtful recommendations tailored to my needs without pressuring me, ensuring I felt confident in my decisions.Timely support: Whenever I ran into a small hiccup or needed extra documentation, ********* was quick to respond and resolve the issue.Personalized service: He treated my situation with care and gave me the attention youd expect from a trusted advisor.Thanks to *********, my account opening went smoothly and efficiently. I highly recommend ********* at iTrust Capital to anyone looking for reliable, customer-centric support during their onboarding.
  • Review fromKen A

    Date: 09/08/2025

    5 stars
    Called over the weekend. They were called. They called me on Monday to see what I needed. Great customer service
  • Review fromRoger M

    Date: 09/02/2025

    5 stars
    First time IiTrust Capital customer that was so pleased with guidance and support from ***** ***. With move from closing out annuities, moving to *** and investment company, then three crypto exchanges customer support turned out to be extremely important to me. After poor performance with an independent financial advisor and wanting to self direct my future investments, I was so disappointed with each of these other companies mostly with lack of customer support. With the help of ***** ***, I easily moved my wife and my Traditional and **** IRAs over with ease. Was also easily able to convert Traditional IRE to **** and buy my desired crypto. Not only the service was top shelf, but the website was very easy to use. Thank you ***.
  • Review fromEric F

    Date: 08/27/2025

    5 stars
    **** C and ***** were great in making the setup and transfer process a painless and simple one for a first time customer. They were professional, friendly, and knowledgeable while answering questions and providing direction and expectations. Thank You *** for a great experience!
  • Review fromTom M

    Date: 08/25/2025

    5 stars
    ***** was very knowledgeable and resolved my issue on the spot.....great personality
  • Review fromJack W

    Date: 08/23/2025

    5 stars
    Customer support went way above and beyond to expedite my transfer of funds to my bank. They have an innovative way to verify and assure security which instills confidence. I was impressed by both aspects of the experience.

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