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Business Profile

Computer Software Developers

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a recall letter from *************** for a recall about a safety bar being installed into the second roll of seats of my *** ******** 2023 I called and told *** of ************* about the letter they said yes bring the car and they gave me a date I took it in waited a little bit only to be told to bring the car back today September 11th 2023 that they have the part in they will install it when I got there I was told they got the part that it's on hold they can't do the work yet I have to wait for another letter to come to me I called another *** ****** who looks stuff up for me because it didn't sound right I found out the part was never ordered they lied to me they don't want to take care of my vehicle because I did not buy it from them that's what I feel I am 100% disabled I can barely walk I feel I have been discriminated against they lied to me there was no way this part is on hold it was looked up by the company and I found out what they said was not true they never ordered the part for my vehicle I cannot believe they did this to me I drove all the way out there two times only to be lied to I will be taking my vehicle to another place that was honest *** of ************* is not a very good facility to go to they do not tell the truth they lie and it's wrong is it that they don't like working with people that are disabled I feel 100% I have been discriminated against it's a shame because disabled people could do a lot more than you realize so shame on them they lied to me never ordered my part made me go out there twice for nothing wasted gas and everything I will never deal with them again they are the worst company to deal with they're bad because I went elsewhere and bought my *** they offered me way less for my vehicle another place paid my *** off and gave me a good deal but I will no longer deal with this ******ship I recommend nobody to deal with them especially if you're disabled they are against disabled people.

  • Initial Complaint

    Date:04/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    See attached for a full explanation.

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