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Find a Location

SouthWest Dealer Services has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Southwest Dealer Service

      8659 Research Dr Irvine, CA 92618-4291

    • SouthWest Dealer Services

      1928 Kellogg Ave Carlsbad, CA 92008

    • SouthWest Dealer Services

      4650 E Cotton Center Blvd #160 Phoenix, AZ 85040

    • SouthWest Dealer Services

      12503 E Euclid Dr #5 Centennial, CO 80111

    • SouthWest Dealer Services

      27909 Smyth Dr #200 Valencia, CA 91355

    Business ProfileforSouthWest Dealer Services

    Auto Alarms
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers the services of a full-service finance and insurance (F&I) company, as well as a training and consulting specialist, and this company produces anti-theft hardware.

    Business Details

    This is a multi-location business.

    Find a Location

    SouthWest Dealer Services has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Southwest Dealer Service

        8659 Research Dr Irvine, CA 92618-4291

      • SouthWest Dealer Services

        1928 Kellogg Ave Carlsbad, CA 92008

      • SouthWest Dealer Services

        4650 E Cotton Center Blvd #160 Phoenix, AZ 85040

      • SouthWest Dealer Services

        12503 E Euclid Dr #5 Centennial, CO 80111

      • SouthWest Dealer Services

        27909 Smyth Dr #200 Valencia, CA 91355

      Headquarters
      8659 Research Dr, Irvine, CA 92618-4291
      BBB File Opened:
      12/19/2005
      Years in Business:
      33
      Business Started:
      3/4/1991
      Business Incorporated:
      3/4/1991
      Type of Entity:
      Corporation
      Alternate Business Name
      • SWDS
      • Karr Security
      • Southwest Dealer Services Inc
      Business Management
      • Mrs. Jill Zack, Vice President of Marketing
      • Mr. Vernon Leake, CEO
      Contact Information

      Principal

      • Mrs. Jill Zack, Vice President of Marketing

      Customer Contact

      • Mrs. Jill Zack, Vice President of Marketing
      Additional Contact Information

      Fax Numbers

      • (949) 707-1171
        Primary Fax
      • (760) 804-0494
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I am one of the Southwest Airlines impacted on 12-24-2022. I just received a refund from SW for $41.50. I bought a round trip ticket(Southwest Airlines-Conf#**BJ33) for a total amount of ******. I was stuck at *********,** on 12-24-2022 and 12-25-2022 as my flight was cancelled on both days due to Southwester Airlines not having enough staff. I had to catch another flight, the only flight I found on 12-25-2022 that would leave ****** to ******, **. This flight cost me 1,600,60 (American Airlines-Record Locator-BZYBCO). I am seeking from SWA $216.00 for half of my round ticket purchased on 8-19-2022. I am also requesting a full refund on the ticket I purchased due to many cancelations on their part. It was extremely humiliating what I lived those 2 days in ****** due to SWA not being prepared with sufficient staff for flights booked in advance. I would appreciate if SWA reviews my case with all proof given and reimburses me for the total amount of $1,816.60. If the uploaded docs need to be faxed or emailed please provided email address and fax number. Thank you for reviewing my case. Respectfully,***************************
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chris B

      1 star

      03/26/2022

      I have had the unfortunate experience of having to deal with these blue collar criminals in person.I worked as a finance manager at ********, which was a very honest dealer until these criminals came in and took over. Southwest Dealer Services specializes in taking over the finance offices of dealers who have vulnerable and desperate owners having financial troubles. Southwest Dealer Services then begin to take over like a virus, turning the finance office into a criminal operation and latching onto the dealer with loans and unrealistic expectations. The fact that the BBB has these criminals at an A+ rating while having a 1 star rating just proves how corrupt the BBB really is.

      SouthWest Dealer Services Response

      04/04/2022

      I am sorry that you have had a negative experience with our company. We would like to assist and hopefully solve your problem or complaint. You can reach our customer service department directly at ************.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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