Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Huntington Beach Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHuntington Beach Hyundai

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers new and used auto services.

     

    Business Details

    Location of This Business
    16751 Beach Blvd, Huntington Beach, CA 92647-4814
    BBB File Opened:
    9/14/2016
    Years in Business:
    14
    Business Started:
    5/6/2010
    Business Incorporated:
    5/26/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Huntington Beach HY LLC
    • YNOT6 III LLC
    • Genesis of Huntington Beach
    Business Management
    • Ms. Armina Mgerian, CFO
    • Mr. Mehraban Khajehnouri, Member
    • Mr. Ricky Enriquez, Service Manager
    Contact Information

    Principal

    • Mr. Mehraban Khajehnouri, Member

    Customer Contact

    • Ms. Armina Mgerian, CFO
    • Mr. Ricky Enriquez, Service Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My 2022 Santa Fe Hyundai lost power while I was driving yesterday. I got it towed to Hyundai Huntington Beach because it is still under warranty. This is a known issue with 2022 Santa Fe cars. I was told I could not have a loaner car until the issue was PROVEN to be an issue covered by warranty. They told me it would be diagnosed by the following day. I called for updates and was not called back yesterday. I called 3 times this morning. The first time I was sent to voicemail after asking for help. When I called back and got through to a supervisor, I was now told it would take a few days to get it diagnosed, and when I asked to speak to a supervisor I was sent to voicemail once and then hung up the second time. This seems like they do not want to be transparent about what the issue is with my car or make it a priority. This seems like a breach of the warranty by not providing timely service.

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Viet N

    1 star

    03/26/2024

    My recent purchase of a *** X3 2020 from Hyundai Huntington Beach has left me deeply dissatisfied and frustrated. The dealership's deceptive practices and lack of transparency have tarnished what should have been an exciting and pleasant experience.Upon bringing the vehicle home, I discovered an crack on the front windshield that had not been disclosed during the purchase process. Expecting the dealership to rectify the issue, I promptly returned, only to be told that I would have to bear the cost of repairing the crack myself. To compound matters, when I requested to return the vehicle within the purported three-day return period, I was met with resistance. The dealership presented a contract cancellation option agreement that I had reluctantly signed, conveniently highlighting the decline section. It became apparent that they had strategically omitted any mention of the decline return option or accept option during the signing process. Their actions were deceitful, leaving me feeling deceived and taken advantage of.The lack of honesty and integrity displayed by Hyundai Huntington Beach is disheartening. Customers place their trust in dealerships, expecting transparency and fair treatment. I regretfully admit that my trust was misplaced in this instance.I caution prospective customers to exercise caution when dealing with Hyundai Huntington Beach. It is unfortunate that I must share this negative experience, but it is essential to protect others from falling victim to their deceptive practices.In conclusion, my encounter with Hyundai Huntington Beach has been nothing short of disappointing. The dealership's lack of transparency, refusal to address the damage, and overall deceptive practices have left me frustrated and dissatisfied. I strongly advise against engaging in business with this dealership, as they have shown a disregard for customer satisfaction and trust.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.