Business Profile
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Peoplewhiz.comThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 711 total complaints in the last 3 years.
- 116 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/05/2025
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My information is available for sale on PeopleWhiz. In trying to remove it, they insist on a personal Id picture to ensure the attempt at removal is really me. This seems nonsense. Do they have pictures of me to validate the picture against? In the age we are in, how hard would it be to alter an ID (e.g., drivers license) to reflect whatever I want, or what good would my military ID be with only a name and picture showing on the front side. The providing of a picture ID presents further risk to assisting those who would attempt to steal my ID than necessary for the company to ID me. My banks and financial institutions dont require this. Why does this company?Business Response
Date: 01/20/2025
Thank you for contacting us regarding your concerns. Background ***** is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed. If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.Initial Complaint
Date:01/03/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Here is the letter I wrote to this company called peoplewhiz. They said they canceled this account that I never signed up for but have failed to refund my money. You have to watch all your credit card and bank accounts like a hawk or this really starts to get out of hand. I never used amazon pay in my life and never would get anything from a company with a name like that. I never noticed this monthly payment for about 20 months because I do not get a paper statement and just pay the bill for amazon ever month, then the other day I saw the amazon pay statement and was shocked to say the least. Here was my letter to them regarding this.From: ******** S. ******* To: ******************************** <********************************>Cc: *************************** <***************************>Sent: Tuesday, December 17, 2024 at 01:00:42 PM CST Subject: CANCEL THIS AND REFUND ALL MY MONEY I do not recall ever ordering anything from peoplewhiz, I would never order anything from a company with that name and from what I saw on the report on my daughter there is no information that I already did not know. If I did ever order then I would of canceled it asap because it is a worthless report. Did you go by a different name in 2023? I never saw any emails from you saying welcome to peoplewhiz etc?? I will pay for the first month only and I will need a refund of 20 months at ***** which comes to 559.80.Looking forward to hearing from you very soon. Also I would never use my AMAZON card to pay for something like this, I would of used a normal Credit card. Thank you,Business Response
Date: 01/20/2025
Hi there,
I was able to locate your account and it looks like you used ****** pay to purchase the subscription in April 2023. We have always operated our business as Peoplewhiz. You should have received an email on the initial purchase date of April 26th, 2023 to confirm your subscription. We have gone ahead and refunded you. Please allow 5-7 business days for the credit to be reflected on your statement.
Customer Answer
Date: 01/20/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
******** *******
Initial Complaint
Date:12/28/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hello,I received a notification from my identity protection company that said that peoplewhiz.com was storing and selling my data online and to opt out. When going to do so, they requested ID verification which is a gross overstep for non-public stores information. I am not adding my drivers license number to their records. I would just like my information not stored, recorded, distributed, or utilized on any records database without my consent. Please remove immediately. Thanks,Business Response
Date: 01/04/2025
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed. If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.Initial Complaint
Date:12/24/2024
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Found out from my privacy monitor that PeopleWhiz is hosting my PII on their website without my permission and then asking me to upload my ID in order to remove it. Sounds illegal and sounds like a scam to get more information. Stay away.Business Response
Date: 01/04/2025
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.Initial Complaint
Date:12/23/2024
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was informed by my credit monitor company that PeopleWhiz.com has my personal information on their site and being sold by 79 people, to allow the public to access and search my information. I did not authorize this and started going through the process to opt out , I dont want them displaying my information. Unfortunately they require proof of ID but I find this to be the only data broker site that requires this. It suspicious to have to upload my ID when other sites do not require it to stop sharing my information. It could lead to more fraud and I want my information removed without proof of ID.Business Response
Date: 01/04/2025
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed. If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.Customer Answer
Date: 01/05/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** *****
Initial Complaint
Date:12/22/2024
Type:Customer Service IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am writing to file a formal complaint regarding the unauthorized and harmful disclosure of my personal information by People Whiz through their system. This service appears to be publicly displaying sensitive and potentially damaging information about me online, without my consent or knowledge, such as:Current and previous addresses.Full name Age Family details Date of birth This information could be used for identity theft, stalking, or other malicious purposes.I demand that People Whiz immediately cease the dissemination of this personal information online.Furthermore, I strongly object to the company's demand for my personal identification as a condition for removing this information. I believe this requirement is unlawful and violates my privacy rights. I should not be required to provide personal identification to correct a situation where the company has already unlawfully obtained and disseminated my private information. I request that the BBB investigate this matter and assist me in resolving this issue. I am available to provide further information or documentation as needed.Sincerely,********Business Response
Date: 01/04/2025
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.Customer Answer
Date: 01/04/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
******** *******
Initial Complaint
Date:12/16/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
PeopleWhiz has my personal information and is selling it. I want to optout, but they are requiring an ID of verification - this is my personal information and I will not provide any additional information for their use or misuse. I want my personal information removed from their website NEVER to be displayed, used, or sold again.Business Response
Date: 01/04/2025
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed. If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.Initial Complaint
Date:12/13/2024
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I want my personal information, which is available for sell on *********************************** (peoplewhiz) website, ***********************************hflow/results/*******/~/***-********/~/MD/~?SID=BS7OKsS8PAKzYDPQJ8RdKj128605mx4W, removed off of this website. In Feb. 2024, I initially contacted peoplewhiz after discovering my personal information was available for sell and also contacted other similar named organizations to do the same. (These companies that sell peoples information often are related and I believe peoplewhiz is one of them). I did not upload any information to these companies and explained why I would not and thought peoplewhiz had removed my information). But recently, the information security company I used for virus and other internet protections notified me that my information was being sold by peoplewhiz. I attempted to get the information removed, but again peoplewhiz require uploading an identification information. I sent a message to the ******************************** but after noticed that I contacted them in Feb. 2024 and they did nothing, decided to file this complaint.I am a senior citizen who is repeatedly subjected to phishing, hacking and other scams and have been subjected to identity theft. I think its horrible that these companies sell peoples information, contributing attacks against people by making it easy to target peoples personal and sensitive information. But to get your information removed, they expect you to just hand over more information to unknown people and have it stored and used by who knows who and where. I didnt ask them to put my information up for sell and I dont want to subject myself to further information distress and harm by handing over more of my personal information these organizations. I suffer enough as it is from constant information attacks to steal my information.Business Response
Date: 12/19/2024
Hi *******,
We reviewed your ticket and the team has now removed all listings. No further action is required.
Customer Answer
Date: 12/22/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
******* ***-********
Initial Complaint
Date:12/09/2024
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was informed by my credit monitoring bureau that PeopleWhiz.com has my personal information on their site to allow the public to access and search my information. I did not authorize this and started going through the process to opt out of them displaying my information. Unfortunately they wouldn't let me opt out without proof of ID but I find this to be the only data broker site that requires me to do so. It seems suspicious to have to upload my ID when other sites do not require me to do so to opt out of sharing my information. It could lead to more fraud and I want my information removed without proof of ID.Business Response
Date: 12/11/2024
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed. If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.Customer Answer
Date: 12/11/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
******* ******
Initial Complaint
Date:12/06/2024
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This site will not remove unauthorized listing of my personal details without a drivers license. They have no authorization to publish my details that have been stolen and used inappropriately. I am not comfortable proving personal id to an unknown company and want my info removed.Business Response
Date: 12/09/2024
Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed. If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely.
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