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Find a Location

Screen Print Direct has 1 locations, listed below.

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    Business ProfileforScreen Print Direct

    Printing Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7231 Boulder Ave PMB 518, Highland, CA 92346
    BBB File Opened:
    1/18/2023
    Years in Business:
    8
    Business Started:
    1/13/2016
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I have been a customer of this company for almost a year, and my most recent 3 or 4 purchases have been unsatisfactory. The website screenprintdirect.com specifies that orders submitted by 9am will be sent on the same business day. This is NOT true.I am located around 45 minutes away from the company and have offered to travel and pick up the item, but my offer has not been accepted. Orders are not dispatched promptly. I have written many emails and got 2 out of the past 3 shipments more than a week late. This is important since I own a silk screen company called 4th Down and sometimes accept rush orders, promising customers to deliver their products by a certain date, only to have issues with silkscreendirect.com's malfunctioning.Emailing them is futile. They are unresponsive to emails. They do not have a phone number, thus phoning them is not an option.You are not permitted to visit their facilities, thus you cannot collect the item.However, the most revealing indication of this fraudulent enterprise is attempting to contact their headquarters. Because they lack one.Their main office is a limited liability company filing office located in *******. ******* is a non-disclosure state where officers are not required to provide any information.How do you solve a problem? Abstain.Despite there being just one other BB complaint made, according to your data, the corporation has not reacted to you. For what reason should they?You do this daily and are more aware than I am that anything seems suspicious.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central California & Inland Empire Counties

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