Customer ReviewsforQuality Auto Repair

April 7, 2022 I went to this shop to have my oil changed. It was not changed it was still dirty old oil, the charge was $125.06 for Mobile 1 synthetic oil. first of all I called them on Friday April 8,2022 about their employee who was to do the work, about him being in my center console. I found when I got home later that evening after they were closed that my handicapped registration was removed for the envelope and was about 1/3 wet. I checked the console to see if there was moisture in it. there was Not . I laid it out to dry but it would not dry because it was oil not water. I contacted them on Friday April 8, 2022 and they claimed they didn't do it . I was by office and the truck was at the other end of the property on a rack. I couldn't see and didn't brother going to check on what was going on. I got no where with Lee. they were in complete denial . now I have as of to day 4/16/2022 new oil that I replaced the old dirty oil with, I have 2 witness as to the fact it is old dirty oil. and has had pictures taken of the oil and me pouring the old oil in oil containers. they are closed on Sat. I called anyway. but no answer. I don't know if the oil filter was changed. I used a electric pump to extract the oil from the dip stick that I bought just for that purpose . I've very upset about this. I've been going to this garage for at least a year and I trusted them to be honest. Now I don't and will never go back and I'm telling many people about what has happed. I'd like to get a refund because I didn't get what I paid for. and the law requires that. This is really to bad. I don't know if they know about this or not but it is still their liability . I have the oil and am saving it. till this matter is cleared up. I hope I don't have to take legal action . but if a push comes to a shove I will. and of course then it will not be for just the oil change. it will also be for all expenses incurred. in small claims. .