Reviews
Customer Review Ratings
Average of 2 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRuth G
Date: 04/05/2025
5 starsVery easy to get an appointment and our technician, *****, was great!
Albert Nahman Plumbing Heating and Cooling
Date: 04/07/2025
Thanks ****, we really appreciate the kind words!Review fromRobert S
Date: 02/08/2023
1 starPoor service. The serviceman told me the price of $700 to repair 2 shower faucets. When I balked at the price, he did not try to explain why so high --just whether I wanted it done., I agreed to it because at that moment my wife was not feeling well and I just wanted the job done. When I received the invoice ( 1 week later) there was no breakdown for materials and labor. When I asked the receptionist how come, she just said, that's the oinly invoice that we give. I don't think that this is accepted business practice. Looks like this company has gone downhill since Albert retired. I don't recommend them at all.Albert Nahman Plumbing Heating and Cooling
Date: 02/14/2023
******, we apologize you feel you did not receive sufficient value for what you spent. We deeply respect the investment of our customers when they engage with our company, which is why we set our upfront pricing structure by the service and not the hour. Because of this, you are provided an invoice based on the service accepted. We sincerely apologize for any miscommunication and are sorry to have fallen short in being more explanatory in your follow-up phone call. Our team will use your feedback as an opportunity to review and improve our customer service protocols. Thank you again for sharing your feedback, ******.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.