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Find a Location

The UPS Store #5417 has 1 locations, listed below.

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    Business ProfileforThe UPS Store #5417

    Office Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    111 Bank Street, Grass Valley, CA 95945
    BBB File Opened:
    7/29/2014
    Years in Business:
    9
    Business Started:
    7/29/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Dave Elliott, Manager
    Contact Information

    Customer Contact

    • Mr. Dave Elliott, Manager
    Additional Contact Information

    Fax Numbers

    • (530) 272-6999
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David VanDelinder

    1 star

    11/02/2021

    Went in to get a quote for shipping an item to one of our customers. They gave me a price of $12.75. Called customer to OK. Got an OK on it and went back to ship it and the clerk gave me a price of $15.65. I brought up the fact that the quote was $12.75 and it seem absolutely confusing for the clerks. The owner came out and ran it again and found that the first clerk did not actually put in the address only the zip. Apparently it makes a difference. How they did not know this is just poor training by the owner. I made sure that he would not honor the first quote and he was so worried about having to shell out $3.00, that he said absolutely not. I walked out. This owner needs to train all of his staff better. How many other mistakes are being made in possibly their favor. Shipper be ****!!!!

    Local BBB

    BBB of Northeast California

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