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Business Profile

Map Dealers

Mapszu.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Map Dealers.

Reviews

Customer Review Ratings

1

Average of 15 Customer Reviews

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Review Details

  • John H

    Date: 01/29/2023

    I placed an order on December 2, 2022. My card was charged promptly by Maps.com, but I have yet to receive the map (January 29, 2023 as of this writing). I have sent several e-mails and left several voice messages and I have yet to receive a response. I cannot in any way recommend doing business with this company. My ranking would be zero stars if that were accepted.

  • Eric S

    Date: 01/15/2023

    I wished I would have researched this place from the beginning. My order was placed Nov. 29th. Have not heard from them since, despite efforts to contact them. They don't answer phones, or reply by email. I tried zero stars, but even BBB won't accept.

    Mapszu.com

    Date: 02/06/2023

    Hello ****,
    We apologize for the delay as this puzzle despite our repeated efforts, is no longer available from our distributor.
    Your order has been refunded.
    Thank you for your patience.
    Regards,
    Maps.com
    Order-5**09

  • Danielle M

    Date: 01/10/2023

    I wish I had read these reviews before ordering. Order placed 12/9 with confirmation received immediately. It is now a full month later and no updates, and no response to my emails. I see several updates regarding short staffing and illness but those are from June-July and it's now January. If that is truly the issue they need to restrict orders. This map is something I needed for a project at work and I am left feeling really embarrassed sitting here waiting with no updates.

    Mapszu.com

    Date: 02/06/2023

    Hello D*******,
    We apologize for the delay in your original order.
    Your map is in the production queue and we have elevated it for immediate production and delivery.
    Please keep an eye out for tracking information to be provided shortly. Additionally, we have refunded your shipping charge.
    We appreciate your patience and hope you enjoy your map.
    -Maps.com
    Order-5***3

  • Nik S

    Date: 12/22/2022

    Ordered a map for my son for Christmas weeks ago, and crickets. Zero response from phone messages and emails, and of course no map.

    Mapszu.com

    Date: 12/23/2022

    Hello *******,
    We thank you for your order, you have ordered a great map!
    Your patience is appreciated as our team works to produce and send out all orders this holiday season.
    I do see your custom print on demand map was ordered on Dec 9th. These maps have a production time of 7-10 business days.
    Your map was shipped out yesterday with tracking information sent to the email provided on the order.
    We do hope you enjoy your map and we wish you a Happy Holidays.
    Regards,
    Maps.com

  • Mickey B.

    Date: 11/30/2022

    I wish I had read these reviews before placing an order with them. I placed an order in October 2022. I have made several attempts also to contact them with no success. I just want my money back at this point. I would definitely NOT recommend them.
    No customer service at all. No contact with them.

Mapszu.com is NOT a BBB Accredited Business.

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