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Business Profile

Transmission

Aamco Transmissions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    06/17/2025 I took my car in to be inspected by AAMCO and was highly disappointed. Not only could they not provide me with a cost rundown for repair but they left my car a complete mess. Broken items scattered across the car like eggs in bushes during Easter. Water soaked into the passenger seat as well as in the middle by e-brake. I just wanted some help with my car but instead was grossly disrespected by this establishment. I took my car elsewhere and was quoted $300 cheaper than here. Not that it matters since the cost of detailing my car and replacing the broken items is going to be just as much. All l ask for is respect and accountability and unfortunately you won't find those here. I had to leave with my car more damaged than when I dropped it off

  • Initial Complaint

    Date:03/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my car in as my transmission was grinding quite hard when I started it up cold. I do some mechanic work myself so I was able to diagnose it as the transmission, given that a) it had barely any fluid in it, b) there was a bolt and chunk of metal missing from the case, and c) there was severe metal flakes in the fluid left that I drained. I gave my AAMCO all the evidence and photo and video footage with the grinding, metal flakes, and the chunk missing from the transmission case. They took my car and repaired it and claimed my transmission was fine and that the real issue was the coupling between the transmission and the engine. Next I know, once I get my car back they tell me it was the axles between the transmission to the wheels that they replaced. They were adamant that my front suspension was completely blown and that's what was causing the grinding, which anyone who knows a thing about cars know that is ridiculous. My steering wheel electronics and airbag, since I got the car back, are non-operational. The grinding has continued after I got my car back. They charged me for "premium front struts" for $245 a piece, even though they replaced the CV axles, which are by no means that expensive (and the two CV axles are two different kinds of parts. How would they both be the same price?). I was also charged the labor rate for what is required for front struts, not for replacing CV axles. I asked for my old CV axles and I got them, and they're by no means in bad condition. I got a repair I didn't need. I spoke to them about all of the preceding info and they admitted they quoted me the wrong part and just scratched it out on my invoice order but didn't refund me anything. They deny any wrongdoing, and wanted me to give my car back to them so they can try to quote me on some repair I didn't need. I'm feeling very deceived and this has a bad look on AAMCO. I feel as if my entire encounter with them was a sales pitch rather than mechanics looking to fix my car.

  • Initial Complaint

    Date:10/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I TOOK MY *** TO "HIS AUTOMOTIVE REPAIR **** IN 10/21 BECAUSE IT WOULDNT PASS THE ***** ****** SAID I NEEDED A NEW *********** WOULD BE DONE IN A FEW WEEKS. 1ST WEEK OF 12/21 ****** SAID THE REPAIRS WERE TAKING LONGER & I WOULD HAVE MY *** BY X-MAS. THE FIRST WEEK OF 1/22 THE ***** WANTED PART OF THE **** BECAUSE ************* WAS EXPENSIVE, IN GOOD FAITH I PAID THE FULL **** ($8660.81) ******* GUARANTEED IN A COUPLE WEEKS IT WOULD RUN LIKE NEW, THE END OF 2/22, 7/22 I ASKED ABOUT MY ***, EXCUSES CONTINUED. 10/22 MY ***S TRUNK HAD BEEN BROKEN INTO & VALUABLES STOLEN BY A MECHANIC & 4 PARKING TICKETS, ONE OF WHICH I PAID, & HAD BEEN IN A HIT & RUN ACCIDENT. 11/22 STILL NOT HAVING MY *** I THREATENED LEGAL ***************** W/THE *** IF I DIDNT HAVE MY *** RETURNED WITHIN 2 WEEKS, IT WASNT, MY *** HAD SAT FOR SO LONG THE ***** TO THE COVERTABLE TOP FROSE & TRYING TO PUT IT DOWN THE WHOLE TOP CRACKED & FELL APART. I MADE A COMPLAINT TO THE *** WHICH WAS LATER DROPPED BECAUSE ****** ASKED ME TO. FINALLY, I GOT MY *** BACK 01/23 & THE ENGINE FELT "FUNNY" I TOOK IT TO A SHOP THAT I HAD PRIOR DEALINGS WITH & TRUSTED. I EXPLAINED I JUST PICKED IT UP & IT RAN STRANGE; THE MECHANIC TOOK OFF THE *************** WAS FULL OF FRESH OIL. I ASKED THEM TO KEEP THE *** & LOOK AT IT. THEY FOUND HIS AUTOMOTIVE NEVER REPLACED THE ENGINE & HAD CAUSED DAMAGE TO MY ***. A NEW LONG BLOCK WAS NOT INSTALLED, THE CYLINDER HEAD THREADED BOSS WAS BROKEN OFF, THEY MIS-INSTALLED & BROKE THE COWELING, THE REAR END LEAKS WHICH IS A RESULT OF WORK THEY DID, IT HAS ORIGINAL **************** THE TRANSMISSION COOLER LINE LEAKS, PAINTED PARTS TO APPEAR NEW, THE LIST GOES ON. WHEN I CALLED & REQUESTED MY $8660.81 BACK, I WAS TOLD BY *******, "YEH, I GUESS MISTAKES WERE MADE" & TO CONTACT THEIR INSURANCE! THE INSURANCE ******************* FROM EMC INSURANCE CAME, CLAIM NUMBER *******, & AFTER INSPECTION EMC INSURANCE DENIED THE CLAIM. THEY SAID HIS AUTOMOTIVE COMMITED ****** ****** DONT PAY OFF ON FRAUD.

Aamco Transmissions is NOT a BBB Accredited Business.

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