5,431 Customer Reviews
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Review from Braxton V
1 star02/23/2024
This was a absolute nightmare. I was told a llc would be set up one way then come tax season it is completely wrong. Now i am fighting hand over fist trying to get it corrected. To add on-top of this they attempted to steal money from me for services that i declined or was told were free. Out of all the good reviews this place is truly a nightmare. I wish i would have set up a llc myself because i wouldent have had to fight legal zoom for my money back and my llc would have been set up correctly.Review from AUDREY C
1 star02/22/2024
Beware! In the initial call I was sold more than I wanted. I called back to scale back to what I wanted they told me i could not stop what was started and would be able to do so later. I have called repeatedly to have the entire account closed with no additional deductions. I was assured no further deductions would be made and deductions have again been made, even after assurances with repeated calls that no further monies would be taken from my account. Very helpful to start and cumbersome to and unhelpful to stop. Please warn others to bewareReview from Tam g
1 star02/22/2024
$249 turned into 749$ overnight and more fee were on the way. They automatically make themselves the authorized point of contact even though you input your personal information to even start their service and charge an additional $199/annually for it. Every feature on the website actually has another price on it once you paid the initial fee, because that fee was for them to fill out 1 paper to become a fulcrum on your LLC forcing you to do the due diligence to file paperwork that makes you the primary point of contact and take them off, or they will just keep charging you. How is this not illegal.Review from Benjamin H
1 star02/21/2024
This site is a huge rip off. I can't speak for every state but in mine filing for an LLC cost around $40. Legal Zoom charged me hundreds and started unwanted subscriptions for hundreds more. They claim to make the process easier but the truth is the services are marked up 10x from the at cost services provided online by .gov ********* Even after canceling services and subscriptions that I didn't know I had and didn't need I was not refunded despite only being a single day late to cancel for a service that was suppose to last all year and after canceling I was no longer provided that service for the rest of the year.Review from MEL E
1 star02/21/2024
This is the worst company to work with. I had applied for my LLC account. It took them 2 months to write me back to tell me the paperwork I turned in was the incorrect form. After many phone calls and attempt to have a representative call me back, They still did not fix my paperwork. They emailed me the supposedly correct form to fill out and email to them. A month after that, I was told via email that they were going to close my account due to not mailing in the required forms. I had emailed it twice, mailed it 3 times and they claim they never received my documents. That was 5 months ago and still no LLC. I will never use Legal zoom again. The money is also non refundable. No thanks to Legal zoom!!Review from Shaun S
5 stars02/20/2024
Legal Zoom agents are very helpful and go beyond what one may have questions about. I appreciate their concern for me and my business.Review from Kenesha M
5 stars02/20/2024
My agent, ***, was extremely patient with me. He was there with me step by step going through my application. I would definitely recommend. You can also track the progress of your application through the website.Review from William D
5 stars02/20/2024
I have been with LegalZoom for quite sometime and have always been happy with the product they provide. Today was no different and I needed "extra" help in completing a required form for my LLC. ******** was unbelievable with his help, and in particular with the patience and care he showed in working with me! It was much appreciated! Thank you again, ******** for being so kind, patient, and helpful with me. You don't know how I dreaded going through that process! You made it tolerable and you made my day!!!!! Thank you again!!!!!!Review from Jeff O
5 stars02/20/2024
My agent ****** was very helpful and understanding of my vision and need ! Confident in working with the legal zoom team!Review from Niki C
5 stars02/19/2024
Charease was very helpful, efficient, and knowledgeable on every question I had.
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