Reviews

Stately stole my funds after I advised them to delete my account (full details below)Ive seen multiple adds on stately and felt as though I need an entire wardrobe makeover and wanted to test if stately will assist in this journey of mine. With stately you need a monthly subscription to order anything, so I did the cheapest package to test it out. I requested business casual or business attire and its cost me I believe $110-$120. What I received for that price was a T-shirt,short pants and I guess fully long socks with cheap shades (not what I asked for at all) so I requested to return everything. A week goes by and I havent returned it because I had no time, so I just decided to close the subscription on October 6th instead and order again after I try a different company like stitch fix. I received a reply the same day that it will take up to 48 hours to close my account so I didnt worry about it anymore thinking this is a company that can be trusted.On October 14 (8DAYS Later) I got a confirmation that another order is coming my way. I reached out stating that she better not take a dime of my money because I requested to remove the account. Today I received a text stating Hi *****, ****** here with Stately Men! Sorry we missed you! Our phone line has not opened yet but we are more than happy to assist you via SMS or email. I am very sorry to hear that you were looking to cancel your subscription. We'd like to know more about your experience with us so far. Are there any concerns I can address for you? Changes I could possibly make to your account?Please note that cancelling your account does not cancel an order that has already been processed. If you sent a cancellation request before your renewal date on October 6, 2024, please share a screenshot of the message and forward the email to redacted. I appreciate your time and look forward to hearing from you soon!DO NOT SUBSCRIBE

Thanks for your feedback Kevin. We did receive an email from an email address that is not linked to a Stately account. We sent you multiple emails asking for the email address linked to your account and you only provided that same email address. We are happy to make things right and our member services team is always responsive to our members. Since we did not receive the email associated with your account no changes can be made. If you would like assistance with your subscription please reach out using the active email on your Stately account so we can further assist. 

My stylist hit it out of the park as usual. Loving this so much and my wife can't keep her hands off of me. Thank you all

A happy wife is a win for all of us!! Woot Woot!! Let us know if either of you have any special requests for your next box. Stay Stylish!! 

The first 2 boxes of clothes were out of season. These clothes are grossly overpriced and sub-par quality. *** had a bracelet break with no replacement and emailed that 2 of the items didnt fit. I tried to cancel my subscription 2 times and they keep sending me boxes and charging me. For the money *** spent so far, I could have bought some nice stuff. I do not recommend this company.

We're so sorry to hear about your experience and apologize for the confusion regarding pricing as we do not select the prices but will share your feedback with our brand partners. We see a member of our team has been in contact with you to assist with this matter. We appreciate your time and the opportunity to make things right.

Very responsive and attentive to what Im looking for and for the style I was trying to attain

Thanks so much for sharing your experience with us! We're glad to hear things have been going well and will pass the kudos to our team. 

So far it has been great, I have to agree with some of the reviews, same brands and unnecessary accessories. Overall it's convenient and the price is good.

We're happy to hear you've enjoyed most of the items you've been sent and certainly understand the need for more brand variety. Your feedback has been shared with our Styling Team so this can be corrected with your future boxes. 

It has been a great experience so far. Some stylists can be repetitive, and others can be creative and exactly what's needed. **************** has been excellent.

We appreciate the feedback and are glad to hear our ****** Services Team has been helpful when things don't go quite right. We'll be sure to let our Styling Team know you definitely prefer more creative variety in your boxes moving forward. 

Nicely curated, everything fit well and was styled as per my requests. Only piece not opened is the long sleeve dress shirt as weather dictates something cooler is needed.

Glad to hear you enjoyed most of the items. Some long sleeve shirts can be made weather appropriate by rolling up the sleeves but we'll certainly share your feedback with your Stylist & our Styling Team so they can provide better guidance in the future.

Great selection and my wife loves the looks. Good job!

Happy wife, happy life! We're glad you both have enjoyed our service and look forward to styling your next box! Let us know if you or your wife have any special requests :) 

I am starting to see same brands repeat with every fix.Please stop sending me Flag and Anthem brand every time. Also, I don't need more accessories like Socs and Belts. I have already provided this with my profile.

We appreciate your feedback and will certainly share this with your Stylist to get this corrected.

I love the clothing selection, price is good however some shirts are tight at the sleeve.

Glad to hear you're enjoying most of your selections. Please don't forget you can always exchange the items, like the shirts, that don't fit quite right, through your account portal or you can reach out to our ******* Services Team for additional assistance.