Reviews
This profile includes reviews for Quality Homes Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 19 Customer Reviews
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Review fromVictoria R
Date: 06/21/2025
5 starsQuality Home provided us with a RainSoft system that is low maintenance. And filters the entire house. Very pleased with the customer service representative *******. She's very helpful, informative and available when we have questions. The installers were professional and knew what they were doing. Fast installation.
Quality Homes Services
Date: 06/23/2025
Thank you for your review ********, We are glad to hear that our team took good care of you and answered all of your questions. We look forward to taking care of you and your family for many years to come. Please don't hesitate to let us know if there is anything else we can do for you!Review fromMartha H
Date: 05/09/2025
5 starsI bought the Platinum bundle offered by Quality Home Services. I have not got it installed yet but I am super excited! ***** was super helpful, thorough, and friendly when explaining all the amazing benefits of obtaining a water softener system.Quality Homes Services
Date: 06/23/2025
Thank you for this wonderful review and for being our customer ******! We are glad to hear that ***** did a great job for you and your family. Please let us know if you need anything else! We are here to help!Review fromLuis J
Date: 05/09/2025
5 stars***** was great overall very informed and made everything easy to understand. Thank youQuality Homes Services
Date: 05/12/2025
Thank you for this wonderful review of *****! We will be sure to share your comments with him and his team! Have a great day!Review fromEddie I
Date: 04/22/2025
5 stars******* was absolutely awesome and very professional. He was right on time and very informative. We were not able to buy the Rainsoft system at that time but were definitely keeping ******* contact info for the future.Quality Homes Services
Date: 04/24/2025
*****, I just wanted to reach out to you to thank you for the kind review you left on our employee *******! we really appreciate the feedback and will be sharing this with him and his team! We hope we can help you and your family sometime in the future!Review fromKaren W
Date: 01/21/2025
1 starIt is now going on 2+ years and I have not had my water softener fixed. I was told that it would not cost me because of the "life time warranty". I have had nothing but a run around. It started with the part was on back order because of the pandemic, that I understood. Waited 6+ months called and was told the part ordered but not here yet, but would I like to get a new system. The price I was told was $15000.00 but since I had a trade in it would cost me only $8000.00. I said no thank you, I just want my system fixed. I was told that as soon as the part got here they would call. I waited another 6+ months and called and was told that the part came in but they were waiting for a fitting and the Service Manager would call me in the next few days. I was again asked if I would like a new system at $12000.00 but with my trade in it would only cost me $6000.00. Again I said no and that I just wanted my system fixed. Waited 1+ months and called again and asked for the Service Manager. I figured since he never called me I would call him. I was told that he would call me back. Again no call. I again gave it a few weeks and called and asked for the manager. This was in September 2024, 2+ years since this stared. I was told the part was just ordered and it would be in in a week and "HE" would call and set up a time to fix my system and there would be no cost of any kind to me since I have waited so long. No call from "HIM" at this time. When I called in December ****************************** $297.50 and did I want a new system at $6000.00 my cost would be $3750.00. I just want my system fix since I have a lifetime warranty. I will admit that I call this last time and lost it. I am so tired of the run around. I give Quality a -one review. How can I fix this and get my system fixed?Quality Homes Services
Date: 02/10/2025
We want to thank the customer and the ******************** for bring this to our attention and were able to set up a follow up service at no charge to the customer. We will continue to monitor the situation with the customer to ensure the system is functioning properly. Our Service manager will be reaching out again this week to see how all is going with the system and the customer. Thank you.Review fromIryna and Ralph L
Date: 10/24/2024
5 stars**** and ****** arrived early and spend a lot of time doing a great job on the installation of the water filters inside my home and outside. They did a very good job and I really appreciate their work. I think they deserve a five star rating, no doubt. They were polite, very helpful, and Im very happy with the results of their work.Quality Homes Services
Date: 10/28/2024
Thank you for this most wonderful review! **** and ****** work very hard at taking great care of our customers. We are lucky to have them here at QHS and we are glad to have you as one of our customers!!Review fromJoseph E
Date: 08/25/2024
5 stars**** and ****** were very courteous, professional and helpful. We are very happy with the installation.Quality Homes Services
Date: 08/28/2024
Thank you **************** for taking the time to post this review about your experience with **** and ******! They work very hard for us and we are lucky to have them on our team. Thank you also for being our customer! Let us know if we can help you with anything else! We offer many products and services for your home!Review fromBrian L
Date: 08/07/2024
5 starsI had a Generac generator installed a couple years ago because my disabled daughter has a lot of equipment to run and we cant lose power.. **** and his crew installed it and Im very happy I purchased the generator. **** came out today to do the annual tune up. I highly recommend this company ****************Quality Homes Services
Date: 08/09/2024
Thank you so much for being our customer and for taking the time to leave this wonderful review about ****! We hope you enjoy your Generac generator for many years to come!Review fromDouglas K
Date: 06/18/2024
5 starsThe crew came right on time in the morning! Made smart pivots to figure out the best places to put the water filters and the water faucet for the kitchen sink. They wrapped up and gave me a tour of what they had done, they answered questions and made sure I understood how to best enjoy having good water in my home! Im very happy with their work and recommend *****, ******, and ***** all day long! Thx so much everyone!Good teamwork!Quality Homes Services
Date: 06/19/2024
Thank you so much for this wonderful review our our install team! I cant wait to share this with them as well as the rest of the department! I also want to thank you for having faith in us to treat your families water and for being our customer! Please let us know if we can assist you with anything else in the future!!Review fromAnadeli L
Date: 03/30/2024
5 stars**** and ****** stopped by for my scheduled appt- they were able to install the reverse osmosis first due to the way my connections were they had to come back but explained really well and with detail what they were going to do for our next scheduled appt. When they returned back they were courteous and knowledgeable about what they were doing. They instelled the system in a timely manner. Thank you very much. Really appreciated.Quality Homes Services
Date: 04/01/2024
Thank you for this wonderful review and for being our customer! We will be sure to share this with **** and ****** as well as the rest of our team! Please let us know if we can help you with anything else in the future!
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