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Business Profile

Mailing Services

Sam's Mail Call

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

This profile includes complaints for Sam's Mail Call's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sam's Mail Call has 3 locations, listed below.

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    • Sam's Mail Call

      4974 N Fresno St Fresno, CA 93726-0317

    • Sam's Mail Call

      711 W Shaw Ave Ste 112 Clovis, CA 93612-3214

    • Sam's Mail Call

      1520 Jensen Ave Sanger, CA 93657-2820

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

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    • Initial Complaint

      Date:09/21/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 5, 2023 I went to Sam's Mail Call in ******, **. I wanted to ship a package for my uncle, who lives out of the country. He needed his debit card to be able to make purchases. It was supposed to be delivered by Monday, July 10, 2023. ***** kept me in contact that there were looking for the package. Til eventually they told me it was lost and to report back with Sam's Mail Call so they can start the claim. I went back on July 20th, 2023. The lady in the front, *******, literally sigh and said she did it and it'll take 5-7 business day. So I didn't receive anything nor heard anything so I went back on August 3, 2023. ******* told me to wait longer, because her person is slow and take times. I've tried calling her several times and the same answer I get. Its September 21, 2023 and still nothing. I just want my money back. It's been just about 2 months and longer dealing with ******* from Sam's Mail Call. I need help!

      Business Response

      Date: 10/25/2023

      See attachment 

    Sam's Mail Call is NOT a BBB Accredited Business.

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