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Find a Location

Apexcars.net has 1 locations, listed below.

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    Business ProfileforApexcars.net

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2013

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Apexcars.net offers used auto sales.

    Business Details

    Location of This Business
    4949 Thornton Ave, Fremont, CA 94536-6412
    BBB File Opened:
    9/29/2009
    Years in Business:
    30
    Business Started:
    1/25/1994
    Business Started Locally:
    1/25/1994
    Business Incorporated:
    1/25/1994
    Accredited Since:
    4/30/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 23006 for this business, issued by DMV Occupational. The expiration date of this license is 2/28/2026.

    These agencies may include:

    DMV Occupational

    4700 Broadway

    Sacramento CA 95820

    (800) 777-0133

    http://www.dmv.ca.gov/portal/dmv/detail/dl/dl_ol

    BBB records show a license number of 280847 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Corporation
    Number of Employees:
    19
    Alternate Business Name
    • Apex Auto Wholesale, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    10:00 AM - 7:00 PM
    Business Management
    • Ms. Erica Shima, Manager
    Contact Information

    Principal

    • Ms. Erica Shima, Manager

    Customer Contact

    • Ms. Erica Shima, Manager
    Additional Contact Information

    Fax Numbers

    • (510) 266-0802
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought my vehicle on June 11 2022 and check engine light came on November 2022. I live about two hours away from dealership I explained to them that if I drove there I would need the problem fixed. Never did they mention that a diagnostic would cost 160+ repair if warranty did not cover even though I had paid two year warranty and its only been less than six months after I bought the car. The car does not accelerate correctly and has a lot of tension while driving which is not safe for me and my three young kids. When contacting them they never mention prices I then left the car there Tuesday, December 13, 2022 and picked up my car December 14, 2022 and my husband had to miss a day and a half of work because of this problem. Paid out-of-pocket $440 even though this issue happened only six months after purchasing an $18,000 car. after driving it only one time after repair same problem has came up. I gave them a call and let them know I was very upset and very inconvenient for me and one of the gentleman recommended taking my car to AutoZone to be connected to the computer so they can tell me the code before I went to the dealership and they had to charge me again for running a diagnostic which costs 160$. Now I am car-less because too afraid to drive. This issue should have been resolved with no extra charge from the dealership.I also mentioned that airbag service light has been on since the day I purchased car and the day I took the car in for service they said it was a wire that was loose and they had fixed it well now when the check engine light came on again that same airbag service light is on. This is extremely concerning considering Im driving my three kids all the time.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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