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Business Profile

Express Shipping Services

ShipZeros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

About

About This Business

ShipZeros offers overnight shipping for reptiles, amphibians, and insects for animal breeders, hobbyists, and businesses via FedEx.

Business Details

BBB File Opened:
11/10/2025
Business Started:
5/1/2025
Business Incorporated:
5/1/2025
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Ship Zeros, LLC
Business Management:
Mr. Harry Chan, Founder/CEO
Number of Employees:
1

Additional Contact Information

Principal Contacts
Mr. Harry Chan, Founder/CEO
Customer Contacts
Mr. Harry Chan, Founder/CEO
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
shipzeros.com/blog
Social Media
Facebook
Instagram

Additional Information

Payment methods
  • Debit Card
  • MasterCard
  • Visa
Refund and Exchange Policy

Return Policy

We take pride in delivering accurate and carefully packed orders.
No Returns for Incorrect Orders by Customer
We do not accept returns or exchanges for wrong or mistaken orders placed by the customer. Please review your order carefully and ask any questions before purchasing to ensure accuracy.
Returns for ShipZeros Errors
Returns are only accepted if ShipZeros is responsible for an error with your shipment.
In such cases, we will issue a full refund and provide a prepaid return label for you to send the item(s) back to us.
Return Process
Contact us at [email protected] within 7 days of receiving your order.
Provide your order number, a description of the issue, and photos if applicable.
Once approved, you will receive instructions and a prepaid return label.
Refunds will be processed within 3–5 business days after we receive the returned items.
Assessment of Returns
Each return request will be reviewed on a case-by-case basis, and we will work with you to reach a resolution quickly.
Questions About Returns
For any return-related inquiries, please contact us at [email protected].

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