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            Business ProfileSvana Designs

            Jewelry Supplies

            Contact Information

            unknown

            Freemont, CA 94538

            Visit Website
            (937) 764-8921

            Customer Reviews

            1.35/5

            Average of 93 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            unknown, Freemont, CA 94538
            BBB File Opened:
            6/23/2020
            Years in Business:
            4
            Business Started:
            8/15/2019
            Number of Employees:
            1
            Business Management
            • Mr. Customer Service, Manager
            Contact Information

            Principal

            • Mr. Customer Service, Manager

            Customer Contact

            • Mr. Customer Service, Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Command le 8 dcembre 2023 3 bracelets en cadeaux de Nol. Il est indiqu sur le site que je recevrai ma commande en 3 jours. On est le 19 dcembre et je me rends compte que je me suis fait arnaquer comme, je le vois maintenant, plein d'autres personnes. Inutile d'attendre avant de porter plainte car je viens de comprendre que je ne les recevrai jamais. Je vais porter plainte la police dans l'espoir de faire fermer ce site afin que personne d'autre n'en soit victime. Ces gens ont mon numero de carte de crdit et pourtant j'ai bien vrifier avant de procder l'achat, que le site tait scure, comme quoi ... Merci de votre attention et j'***** avoir de vos nouvelles sous peu
            Read 37 More Complaints

            Customer Reviews

            93 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Danielle S

            12/29/2023

            I ordered a bracelet for my boyfriend and while I was checking out it asked if I wanted to order a matching bracelet for myself. Of course I did so I added it for $30. When I got the bracelet, it is way too big for me and its not adjustable. I emailed the company to ask how to send the womans bracelet back and they told me that they do not offer refunds. They did, however, offer to create another bracelet and ship it to me for free, but this bracelet was going to be the exact same size. I do not understand how a company will remake a bracelet, and ship it for free, but not offer a way to return it and issue a refund. Seems like a big scam to me. Buyer beware if you order from this company.
            Read 92 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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