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Find a Location

ASAP Truck & Trailer Repair, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforASAP Truck & Trailer Repair, Inc.

    Truck Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    ASAP Truck & Trailer Repair, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      19005 Slover Ave, Bloomington, CA 92316-2460
      BBB File Opened:
      3/5/2020
      Years in Business:
      8
      Business Started:
      1/12/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 287087 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 5/31/2025.

      These agencies may include:

      Bureau of Automotive Repair

      10949 N Mather Blvd

      Rancho Cordova CA 95670

      (800) 952-5210

      http://www.autorepair.ca.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Juan M Olivas, President

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/08/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Thank you very much for contacting your platform and hope to get your help. My English is not good. If there is a grammatical error, I hope to be forgiven. I want to complain to a truck repair company whose name is "ASAP TRUCK&TRAILER REPAIR INC". The address is located at ***** ****** VISTA DR., ******, CA *****. The store has fraudulent consumers and forced consumption. On December 3, 2021. I called the store’s google phone ###-###-#### and asked if I could fix the triler leak on my truck and the price. I arrived on time within the time the store responded to the appointment on the same day. When I entered the store, I asked about the repair price again, and the store said that I needed to check it first. About 30 minutes later, I replied: I’m too late today, I have to come back the next day, and I need to pay a check-up fee of US$476. And for the next day's maintenance, you need to pay for labor and accessories. Before that, no one told me. The shop inspection is costly and so expensive. What is the problem with my truck? The store did not reply either. I think this is unreasonable, and I refuse to pay the fee. But the store replied strongly: If you don't pay, you can't drive my truck. It was late in the evening, and I had to pay $476 with a credit card. I think I may have encountered a scam shop and I am very frustrated. My friend suggested that I go to a chain TA to repair the truck. The next day, at TA TRUCK SERVICE, I only spent 315 US dollars to complete the entire cost of the inspection and maintenance. So I think there must be a problem with the store ASAP TRUCK&TRAILER REPAIR INC. I hope the platform can help me coordinate and refund unreasonable mandatory fees. Please also the platform can supervise the irregular behavior of the store to avoid the loss of more consumers.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan S

      1 star

      11/17/2021

      They took 3.5 hours for a 20 minute job of placing the 5th back in the original position. They never called for approval and I have my call logs on my phone to prove that. I also asked them to torque the lug nuts on the tires of a bobtail tractor. A 5-10 minute job that any shop charges 20-50$ for. They charged me 350$ to torque the tires and another 750$ to move the 5th wheel. I had 2 trucks getting the same work work done at a different shop. My final bill was 350$ with the other shops and it took them 30 mins. ASAP charged 1100$ and had my truck for almost 4 hours. But the 350$ to retorque 6 tires is a total scam. I’ll be calling the mechanic bar association tomorrow and filing a complaint.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

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