Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tax Return Preparation

TaxAudit

Reviews

This profile includes reviews for TaxAudit's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TaxAudit has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TaxAudit

      600 Coolidge Dr Folsom, CA 95630-3155

      BBB accredited business seal
    • TaxAudit

      PO Box 2767 Battle Ground, WA 98604-2767

    • TaxAudit

      7803 Madison Ave Ste B370 Citrus Heights, CA 95610

      BBB accredited business seal
    • TaxAudit

      PO Box 1627 Brush Prairie, WA 98606-1627

    • TaxAudit

      3740 S Susan St Ste 100 Santa Ana, CA 92704-7962

    Customer Review Ratings

    4.53/5 stars

    Average of 34 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCathy B

      Date: 07/18/2025

      5 stars
      This was my first time using this service and over all it was a good experience. The team was very helpful and the service was good. Out come was even better.With the changing of the Taxes every year this service was good.Thank you CB

      TaxAudit

      Date: 07/29/2025

      Thank you for taking time to share your experience with us and others. Your feedback is valued. 
    • Review fromJames D

      Date: 06/25/2025

      1 star
      Starting in 2023 Turbo Tax automatically changed the Tax Audit subscription to 1 year only. So if you get a notice after the 12 months they will not cover you. With the speed the *** runs, that probably mean you will never use their services. So effectively you pay them and they do nothing.

      TaxAudit

      Date: 07/03/2025

      TurboTax offers two versions of Audit Defense: an Annual version and a Standard version. Both versions offer the same Audit Defense service, with the Annual version having an expiration date. The version offered by TurboTax is at their discretion. If you were offered an Annual version of Audit Defense and would like to extend the service to Standard Audit Defense, you can contact us at (800) 922-8348.

      TaxAudit assists over 30,000 members annually and has been providing excellent audit defense representation for over 30 years.
    • Review fromWilliam A

      Date: 06/19/2025

      1 star
      I had had good results a few years ago but when I got a complicated one because someone scammed me for a lot of money while I was recovering from a brain operation (don't take NSAIDs long-term), I thought that TaxAudit might help. Instead, I found the two staff members: nit-picking over one figure, going to training sessions, not answering pointed questions, and basically leading me to think they didn't want the case. I just told them I was unhappy and unsatisfied. I have gone with another firm ... and G*d only knows how all this junk will end.

      TaxAudit

      Date: 06/20/2025

      We are again sorry to hear that you were dissatisfied with the experience regarding your case. A review of the file indicates that the issues you had and questions you asked, while serious and complicated,required services that are not provided by our organization. TaxAudit provides audit defense representation, and you require services related to amending tax returns (tax preparation) and fraud resolution. TaxAudit has been providing audit defense services for more than 30 years, and we will continue to strive to provide excellent audit defense representation.

      ~TaxAudit Team

    • Review fromROBERT L

      Date: 06/02/2025

      5 stars
      Tax Audit was the best and money well spent in dealing with the IRS.Muhammad from Tax Audit resolved my problem without me having to deal or speak with the IRS.Result was a return check with interest from the ***.

      TaxAudit

      Date: 06/04/2025

      It was our pleasure providing you with excellent service and truly appreciate you taking time to share your experience with us and others. Thank you for being a member. 
    • Review fromJerry H

      Date: 05/31/2025

      5 stars
      Tax Audit is great. They work hard to get you the right outcome. ****** was great to work with. I would recommend this company to everyone.

      TaxAudit

      Date: 06/02/2025

      Thank you for taking time to share your experience. It was our pleasure to provide you with the assistance you needed. 
    • Review fromBrendalee M

      Date: 03/19/2025

      5 stars
      ***** my representative was awesome! She kept us informed all the way. Being audited is very stressful. She was calm and informed. I highly recommend this company. Thank You. May the Lord Bless you. The outcome was not what we wanted. However, being treated with respect and kindness goes a long way.

      TaxAudit

      Date: 03/24/2025

      Having a kind, respectful, experienced tax professional on your side at these times is invaluable. We appreciate your sharing your experience with us and with others. 

      ~TaxAudit Team

    • Review fromRi K

      Date: 01/07/2025

      5 stars
      My representative was simply outstanding! She stayed on top of my case keeping me informed every step of the way. I never want to go through an *** audit again, however if I did I would want the same representative by my side. She was excellent.

      TaxAudit

      Date: 01/08/2025

      Thank you for sharing your experience with us and others. It was truly our pleasure to assist you with your IRS audit and we are happy to hear that you were satisficed with the services we provided.  

      ~TaxAudit Team

    • Review fromAnne L

      Date: 12/19/2024

      5 stars
      I am very grateful for the guidance provided by this service. Everyone I dealt with was courteous, knowledgeable, and supportive.

      TaxAudit

      Date: 12/24/2024

      Thank you for sharing your experience with us. We love hearing from our members and how our representatives and our service have helped during such a stressful time.
    • Review fromFaye B

      Date: 10/11/2024

      5 stars
      TaxAudit was better than I expected. Common sense advice coupled with the ability to coma your nerves as you deal with ***. Excellent advice and patient, very patient as they explained the regulations of the ****Highly recommend,

      TaxAudit

      Date: 10/14/2024

      Thank you for taking time to share your experience with us and others. It was our pleasure to be of assistance with you case. TaxAudit strives to provide exceptional service. 

      ~TaxAudit Team

    • Review fromBRIAN J

      Date: 09/02/2024

      5 stars
      Great service! Provides more than one may expect from an online service. Communication was excellent... thanks, ******************* EA!

      TaxAudit

      Date: 09/10/2024

      Thank you for sharing your experience with us and others. We are glad we were able to assist. 

      ~TaxAudit Team

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.