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Find a Location

Eppert Concrete LLC has 1 locations, listed below.

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    Business ProfileforEppert Concrete LLC

    Mason Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3350 Jackrabbit Ct, Folsom, CA 95630-6015
    BBB File Opened:
    9/1/2023
    Business Started:
    5/30/2023
    Business Incorporated:
    5/30/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Jennifer Lee Eppert, Owner/Agent
    Contact Information

    Principal

    • Ms. Jennifer Lee Eppert, Owner/Agent

    Customer Contact

    • Ms. Jennifer Lee Eppert, Owner/Agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    They told me from the beginning it would take 3-5 days to complete the project, it's now September 2023, and they never finished. I ended up doing a bunch of the finish work myself that was included in my price. I even paid them $10k cash upfront out of a total of $22k when they had only done maybe 20% of the work. After I gave them the first payment, they disappeared for 2 weeks which made me very stressed. They flaked on many days they were to work and had numerous excuses like "brakes went out, crashed the truck, family emergency, it's hot out, it's raining (when not raining), I have allergies, we stayed up all night working on another project, I had a stroke." All that is fine. But don't take people's money if you can't do the work. I did half the glaze and seal finish work myself, I helped these guys do some demo work for a few days, I painted my own patios (all which was included in the price), I stripped some of the forms myself, I helped strip the concrete after they put on the wrong sealer. The only thing I asked them to do was come back and fix the cracks in the gutter. They put some dusty power on the cracks and now I can't get that off and the gutter alone was $3k. I now regret using this company. I even went to the store and helped them load up rebar and payed for materials along the way no questions asked. I even gave them a $500 tip in cash when they complained I did not pay the company that delivers the concrete. They completely lost track of their own cost and they overran their own budget so the responsibility was on them to cover the costs outside of their quoted $22k price. I did not pay one out of the three concrete pours but ended up coving half of it anyways in the form of a tip to them but then they never finished. I want $3,500 back for the gutter plus my tip because the gutter is cracked everywhere. They did not use rebar in the gutter or cut the expansion joints to spec and did not fix the cracks, plus I had to do some of the work myself.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Es Y

    1 star

    09/11/2023

    This is not a legitimate business. This company claims to be licensed contractors. THEY ARE NOT LICENSED CONTRACTORS. They are scammers who are misrepresenting who they are, their company, and their expertise all to commit fraud and steal your money. This is a company of three people: **************, and their son ****. All of which have other full time jobs. They do not do the concrete work themselves. They demo, but then they bring in day laborers, contract out the concrete work, and rent all of their equipment. Prior to any work being done they will ask you for a large deposit up front... more money than what is allowed by law... and they will leave before completing the job. They only work a few hours a day, a few days a week to accommodate their other jobs. They do not complete the job they are hired to do and will not refund money for the unfinished work.These people are incredibly unprofessional, unethical, dishonest people. THEIR ONLY GOAL IS TO STEAL YOUR MONEY. They don't care if your old, young, foreign, poor; their only preference is that you don't know the system and trust that people are inherently good. It doesn't matter to them. Your money is green and that's all they care about. They will victimize anyone. I don't know how these people live with themselves. This business is run like a ponzi scheme. They're using your money to complete the job before yours. And if the money runs out before your job is done then you're out of luck. These are the family values they're talking about in their description. NO ONE BY THE NAME EPPERT IS LICENSED WITH THE ***** CONTRACTORS LICENSING BOARD. They will tell you that they are. But they are lying. ****, ********, and **** will continue to run their illegitimate business and victimize as many people as they can without any remorse. It is in your best interest to find another business to do your concrete work. It's not worth the headache or the extra money you'll spend to finish the job.

    Local BBB

    BBB of Northeast California

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