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Find a Location

Midway Automotive & Muffler has 1 locations, listed below.

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    Business ProfileforMidway Automotive & Muffler

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/7/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Midway Automotive & Muffler offers mechanical automotive repair services for foreign and domestic cars and light trucks.

    Business Details

    Location of This Business
    1655 W Texas St, Fairfield, CA 94533-5922
    BBB File Opened:
    1/11/2015
    Years in Business:
    10
    Business Started:
    11/18/2013
    Business Started Locally:
    11/18/2013
    Accredited Since:
    4/7/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 275760 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Business Management
    • Mr. Patrick L. Watson Jr., Owner
    Contact Information

    Principal

    • Mr. Patrick L. Watson Jr., Owner

    Customer Contact

    • Mr. Patrick L. Watson Jr., Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/17/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On 01/10/2023 I brought my *** X5 to Midway automotive because my car was saying battery discharge and would start intermittently, Midway muffler stated this issue was occurring because I needed a new alternator. I paid them $1,284.07 to have the alternator placed and I picked up my car when the work was done. My car ran fine for three days and then said battery discharge again and would not start, I then had my car towed back to midway muffler and they stated I needed a new battery so I paid $426.81 for the work and battery. When I went to pick up my car it wouldnt start at all so I left my car there and midway proceeded to run test. They stated my car drained the battery they placed so I had to bring my own battery for them to place in and they returned the battery that they placed on my car. Midway reimbursed me $325 for the battery that they returned to make up for the battery that I had to provide.After all of their inspections were done they stated they can not fix the car so I ended up having to take it to *** and pay them for a new diagnostic and they stated the battery was not programmed properly so I paid *** for another battery placement along with proper programming of the battery. I am requesting my money back from Midway for the Alternator because that was never the cause of the problem, my cars issue stemmed from the battery. From my point of view I brought my car in with the battery discharge light on, they said an alternator will fix that and it didnt which is why I am requesting a refund.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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