Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tree Services

R Hernandez Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNichole B

    Date: 06/03/2025

    1 star
    Beware of this tree service company dishonest pricing, poor communication, and unprofessional behavior.We hired this company to remove two tall pine trees and a row of bushes after receiving a written estimate for $1500 ($1200 for the trees and $300 for the bushes). After comparing a few local tree removal companies, we decided to move forward with them based on this quote.The crew showed up with 3-4 workers and the proper tree removal equipment. After working an entire day, they told my husband the job was "more work than expected" and that they would need to return. A few days later, they came back and finished removing the two trees, but completely skipped the bushes that were part of the original agreement.Instead of calling us to discuss, the worker approached my father-in-law (who was not involved) and demanded additional money to remove the bushes. We were out of town but called the crew leader, who was extremely rude and even called us "ungrateful" for questioning the change in price after work was already completed. At that point, my husband told them to leave.If you're looking for reliable, honest, and professional tree removal services, I highly recommend choosing another company. This experience was frustrating, and they did not honor their original tree removal estimate.Shady pricing tactics, last-minute price changes, and zero accountability are not how a professional tree company should operate.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.