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Business Profile

Artificial Intelligence

X-Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Intelligence.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello. I'd like to make an appeal due to a misunderstanding that has happened between my X account (@moonpia_) and the suspended X account @systemofthetism. The account of my friend was suspended wrongly when he hasn't broken any of the X rules.What happened in june 2023 (the reply that suspended him) Was that I made a sad comment of a character we are both familiar with in a joking way, and he replied to me in a hyperbolic way, which i did not take badly in the slightest. You can see that after his response, we both had a playful banter followed by what he said. In no way was I harmed or hurt by his words, and took them as a joke because i too, make the same jokes with *******, in accordance with X's What is not a violation of this policy? section: We recognize that some people use violent language as part of "hyperbolic speech" or "between friends" , so we also allow some forms of violent speech where its clear that there is no abusive or violent intent, e.g., Ill kill you for sending me that plot spoiler!. This is exactly what the user @systemofthetism did, a hyperbolic speech that i made under his response. As i have stated before,it was a joke, and i was not harmed.I can see that his post could have been seen as violence and threatening by X despite us having that humor, but please consider my own words when i say i was not harmed or offended in any way because i was aware that what he said was a joke. I plead you to consider this case with this in mind, since the post was only a joke between two close friends. I speak as the owner of the account @moonpia_ when i say i was not harmed by this joke, which is why im helping my friend today.Once again, i beg you to consider because as the person he was replying to, i was not hurt by his hyperbole because it was a joke between us to which I replied in the same way, and i hope you can please give us news soon. Thank you for your consideration.

  • Initial Complaint

    Date:11/13/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 30th, 2023, my account was deactivated. I recieved no notice of this either to the verified email or verified phone number for the account. I would like a refund due to the fact my account was permanently suspended and I was not notified of what the alleged violation was or that it had even occurred.

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