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Find a Location

Nixon Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNixon Inc

    Watch Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers watches and fine accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Nixon Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      701 S Coast Hwy 101, Encinitas, CA 92024
      BBB File Opened:
      5/4/2001
      Years in Business:
      26
      Business Started:
      7/25/1997
      Business Incorporated:
      7/25/1997
      Type of Entity:
      Corporation
      Business Management
      • Ms. Carol Rodriguez, Sr. Director Customer Success and Operations
      • Mr. Andrus Laats, President
      Contact Information

      Principal

      • Ms. Carol Rodriguez, Sr. Director Customer Success and Operations
      • Mr. Andrus Laats, President
      Additional Contact Information

      Fax Numbers

      • (760) 944-9376
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/09/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Ordered a Time teller watch from Nixon custom build on 2/28/2023 for $162.00. payment transaction went through on march 2nd. So I spent $162 for a functioning watch, it arrived march 6th broken. dial does not show correct time and cant keep up with time rendering it unusable. I got this watch for my new job because I need to know the time since I wont be carrying around a phone. I contacted them using the sites chat service asking for help. They said I would need to send it back and wait up to a month/min 15 business days. It is unfair to deny a refund for a brand new item that was delivered broken and I cant wait that long while also down $162 so I asked for a refund and they continuously said they will only do a repair. I said I could still send it back but would not be waiting for a repair. They have now resorted to ignoring me.order number ********** tracking number:940011690157853252058

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark M

      1 star

      10/05/2023

      DONT EVER ORDER FROM THESE PEOPLE!!! No follow through from their customer service team and will completely waste your time.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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