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Business Profile

Travel Agency

Wish My Trip

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/17/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I booked the Air tickets from wish my trip on 05/15/2023 while booking agent name ***** told me that cancellation charge are between $50 to $100. Their website even claims that lowest rates are granteed but now when I called them to cancel they are asking $375.00 per person. I bought @$1050.00 per person and now it is available @ $595.00 per person , the mistake was that I told them the whole story with 100 percent honesty. The lady named *********** was told that your agents promise but she is not willing to listen? I have only one day to buy new deal but under the circumstances I cant do anything but to seek your help? I am loosing $900.00 plus on this deal ! Kindly look into the matter and oblige. Thanks SD/******************************* **********

  • Initial Complaint

    Date:05/17/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I booked ticket to ***** on 04/15/2023.They claim to have cheapest ticket Granteed. The agent name ***** who booked the ticket told me told me that cancellation charges would be very reasonable between $50 to 100. Now they are asking $375 per ticket , which is against the promise made by them. The ticket sold by them is $1050.00, now it is available at $595.00 . This valid to today only ! Now when I spoke with lady names ***** told me that cancellation charges would be $375.00 per person . I told her that this against the promise made by ***** and website. But she is neither sending me in writing not willing to reduce the charges? I have booked the temporary booking with other agency, which is valid for today only. Kindly get the issue resolved as soon as possible, so I can avail better rates. If this issue is not resolved today , I would be loosing $900.00 plus ? Thanks Sd//******************************* **********

Wish My Trip is NOT a BBB Accredited Business.

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