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          Mac's Plumbing, Heating & Air has 1 locations, listed below.

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            Business ProfileforMac's Plumbing, Heating & Air

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/25/2018

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            If you’re looking for quality, affordable HVAC and plumbing services in Elk Grove, look no further than Mac’s Plumbing, Heating, & Air. They are a family-owned company with over 10 years of experience and are dedicated to customer comfort and satisfaction. From small repairs to new system installations to routine maintenance, you can count on their team to handle any issues you may be dealing with. Their team is background checked, experienced, and endures regular training to stay updated on new technology. Some of their most common services include drain cleaning, water heater installations, heating and cooling maintenance, leak detection, and repiping. Their Elk Grove plumbers offer free estimates on new system installations, offer coupons and specials, and provide honest, flat-rate pricing. Reach out to their team today to schedule your next heating, cooling, or plumbing service!

            Products & Services

            "Water - Smart" Products

            Solving Sewer and Drain Problems

            Plumbing solutions for the home

            Business Details

            BBB File Opened:
            10/13/2017
            Years in Business:
            15
            Business Started:
            1/23/2009
            Business Incorporated:
            1/23/2009
            Accredited Since:
            1/25/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 932524 for this business, issued by Contractor's State License Board. The expiration date of this license is 5/31/2025.

            These agencies may include:

            Contractor's State License Board

            9821 Business Park Drive

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Mac's Plumbing, Inc.
            • American Home Comfort Contractors
            Business Management
            • Miss Rosie MacDonald, Corporate Officer
            • Mr. Steven MacDonald, CEO
            Contact Information

            Principal

            • Miss Rosie MacDonald, Corporate Officer

            Customer Contact

            • Miss Rosie MacDonald, Corporate Officer
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/28/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I contracted with macs plumbing to install a new hvac system in my home under the smud rebate program. I had a ductless multi zone system installed. They made errors in installation and installed faulty equipment. Less than a year after completion of install, the company is refusing to perform warranty work, replace non op equipment and resolve my problem. The system is not functional with 3 out of my 4 units currently either not working at all or operating with excessive noise/issues. The company has come up with various conflicting statements and now refuses to remedy. I purchased the units with an equipment manufacturers warranty and a limited term service warranty. The company refuses to provide any details on my warranty terms or to further assist or to replace with functioning equipment. Their last communication indicated they would not assist further, cited poor maintenance, despite manu. Maintenance instructions being followed. They are a manufacturer approved contractor.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Northeast California

            BBB Reports On

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