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          Find a Location

          Official Pest Prevention, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Official Pest Prevention, Inc.

              10139 Iron Rock Way Ste 200 Elk Grove, CA 95624-2796

            • Official Pest Prevention, Inc.

              2335 American River Dr Ste 110 Sacramento, CA 95825-7088

            Business ProfileOfficial Pest Prevention, Inc.

            Pest Control
            Multi Location Business

            Contact Information

            10139 Iron Rock Way Ste 200

            Elk Grove, CA 95624-2796

            Visit Website
            (916) 686-7960

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1.71/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Official Pest Prevention, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Official Pest Prevention, Inc.

                10139 Iron Rock Way Ste 200 Elk Grove, CA 95624-2796

              • Official Pest Prevention, Inc.

                2335 American River Dr Ste 110 Sacramento, CA 95825-7088

              Location of This Business
              10139 Iron Rock Way Ste 200, Elk Grove, CA 95624-2796
              BBB File Opened:
              6/1/2000
              Years in Business:
              24
              Business Started:
              3/28/2000
              Business Incorporated:
              3/14/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 3637 for this business, issued by CA Structural Pest Control Board

              These agencies may include:

              CA Structural Pest Control Board

              2005 EVERGREEN STREET, STE. 1500

              Sacramento CA 95815

              (916) 561-8704

              Fax: (916) 2632469

              http://www.pestboard.ca.gov/

              BBB records show a license number of 5394 for this business, issued by CA Structural Pest Control Board

              These agencies may include:

              CA Structural Pest Control Board

              2005 EVERGREEN STREET, STE. 1500

              Sacramento CA 95815

              (916) 561-8704

              Fax: (916) 2632469

              http://www.pestboard.ca.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Official Pest Prevention
              • Pest Control Pros
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Jeff Davenport, Officer
              • Daniel Shropshire, Complaint Contact
              Contact Information

              Principal

              • Mr. Jeff Davenport, Officer
              • Daniel Shropshire, Complaint Contact

              Customer Contact

              • Daniel Shropshire, Complaint Contact
              Additional Contact Information

              Fax Numbers

              • (916) 686-7980
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Pest control

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/07/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I set up pest service while they were Pegasus as I had them before for my mom who lives in my home as a retired woman she never goes anywhere but they said she was getting service in Oct 2023 and feb 2024. All was good but the last three services she not received they said they called my number but I have no record of the calls or voicemail. Gentlemen on the phone was very nice but unable to credit for services. We requested cancellation of our services and refund of at least the feb charge. He said he get acct cancelled but unsure of credit. Just would like to get credit for my services not rendered insure my acct is closed Thank you
              Read More
              Read 15 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Eric S

              03/25/2024

              This company is money hungry and does not take into consideration the customers situation. I have this company to provide service at the home we were renting. We were just informed by the owner that they are wanting to move back into their home in 3 months (June 1st). I called to inform them that I will be needing to cancel their service starting June 1st. I was then transferred to someone else who stated I would need to pay the rest of my contract. He then stated do you want to gift the rest of your contract to someone else. H*** NO.! WTF would I want to pay for pest service at some elses home. Makes now sense to have to pay for a service that will not be done. They have no consideration at all the customers situation regardless of what it is. I have reached out to my local news consumers report team, my district supervisor and my congressman to see if this company is going to be able to consistently do this to customers. We will see how this plays out. Remember this companies name

              Official Pest Prevention, Inc. Response

              04/01/2024

              When customers sign up for our year service agreement there is a confirmation call to inform the customer about the one-year service agreement and that they would not be able to cancel the service until the service agreement has been met. This agreement was confirmed on 8/24/2023 with one of our office staff noting they confirmed the date of initial service and the terms of the service agreement. We do understand that sometimes living situations change and are willing to help. In this case the initial service is heavily discounted to $49 with the idea that we would be doing pest control service to the entire year. We are more than happy to reach out top the customer and see if there is a alternative option that both parties can agree upon.
              Read 6 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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