Business ProfileforSuperlative RM

I wish I could give a negative number as 1 Star is too much. For one, they sell you this website as a monthly subscription (or though I thought) I had it for over a year and decided to cancel it in February of 2024. That is when they told me that I could only cancel in Feb 2025- a YEAR from now. Remember I have a monthly subscription. Then they tell me that in the very FINE print of their terms and conditions it says you can only cancel once a year!! Since I had notified to cancel in Feb and Feb was the fine print annual renewal date you would think no problem. WRONG. They said that I must give a 30 day notice to end my supposedly annual subscription and since I did notify then in the month of the supposed annual renewal, it had to be a 30 day notice which would be MARCH so therefore I missed my ANNUAL opportunity to cancel my MONTHLY SUBSCRIPTION!!! In addition, they do NOT send ANY notification that your subscription is about to automatically renew thus NOT giving their customers the ability to cancel. Talk about illegally hiding terms in the small print. I have been taken hostage by this company as they continue to charge me. I complained, a lady named ***** told me she was the top of the company and she refuses to cancel this monthly subscription. Remember, they said I needed to cancel in February, which I did but they wanted 30 days notice so they want payment through February 2025. I had not problem with a 30 day notice but this is a 12 MONTH NOTICE that I never had any knowledge of.My options are small claims court, changing my bank information or filing a dispute with my bank. I do not recommend Superlative website due to this unethical way of doing business. Their customer ********************** is only concerned about trapping you into an a contract that you never knew you were agreeing to.

It appears that this is a case of mistaken identity.  Superlative RM (www.superlativerm.com) is a debt collection agency.  It appears that this complaintant may be referring to a website company Superlative (www.superlative.com).  We have no affiliation with this company and wish to have this review removed as an error.  Thank you.