Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/24/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought an engine for a 2011 dodge ram from Kev800. They delivered the engine and the total cost was $1980. The moment the engine was put in it already had blown head gaskets. I called and they told me they would make it right and to take the vehicle to his shop in la habra. Once the vehicle was there they did not fix it and kept telling me they were waiting for parts. I arrived at the shop where they owner told me ***** was not providing parts. I kept calling ***** but he claimed he had already provided them the part. I delivered my truck June 18 and by November nothing had been done. He then told me he moved ships in which I arrived to the address he provided and that was not a shop it was a contraction site. When I finally found my vehicle he had it taken apart and damaged. There was giant scratches and he claimed he did not do. They also took part from the inside and stole personal belongings such as a my mothers ashes, a phone, a necklace etc. he then began throwing parts at me and telling me he destroyed it since he did not receive payment. I have proof of payment. I then paid another 400 to have the vehicle brought back to me with no repairs done and they wont refund my money although they had my vehicle. They claimed it was out the 90 day warranty although they had my car since the first week I had purchased the engine. I now have a car with even more missing parts, missing belongings and nk refund. He claims I did not call him but i reached every line provided by him and anyone associated with him. When I involved the police the police also had a body cam in which the shop in la habra he was working with told him he was avoiding all calls and did this to many clients. The money was paid in cash. I can add more pictures and even videos of him throwing parts and when he calls my truck junk and how he took it apart.

• Initial Complaint

  Date:02/24/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought an engine for a 2011 dodge ram from Kev800. They delivered the engine and the total cost was $1980. The moment the engine was put in it already had blown head gaskets. I called and they told me they would make it right and to take the vehicle to his shop in la habra. Once the vehicle was there they did not fix it and kept telling me they were waiting for parts. I arrived at the shop where they owner told me ***** was not providing parts. I kept calling ***** but he claimed he had already provided them the part. I delivered my truck June 18 and by November nothing had been done. He then told me he moved ships in which I arrived to the address he provided and that was not a shop it was a contraction site. When I finally found my vehicle he had it taken apart and damaged. There was giant scratches and he claimed he did not do. They also took part from the inside and stole personal belongings such as a my mothers ashes, a phone, a necklace etc. he then began throwing parts at me and telling me he destroyed it since he did not receive payment. I have proof of payment. I then paid another 400 to have the vehicle brought back to me with no repairs done and they wont refund my money although they had my vehicle. They claimed it was out the 90 day warranty although they had my car since the first week I had purchased the engine. I now have a car with even more missing parts, missing belongings and nk refund. He claims I did not call him but i reached every line provided by him and anyone associated with him. When I involved the police the police also had a body cam in which the shop in la habra he was working with told him he was avoiding all calls and did this to many clients. The money was paid in cash. I can add more pictures and even videos of him throwing parts and when he calls my truck junk and how he took it apart.