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Business Profile

General Services

Tutoias Educativas Multimedia, Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:06/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I had a Random person (some lady) call me to my cell phone asking me what age my children were and if they were struggling in school. I gave her their ages and their grade and did let her know that my son was struggling.. She then asked to have someone come over and talk to me about a program a tutoring program to be exact to help my kids stay on track With their learning. I agreed for someone to come over and talk to me about it because it just to me. I figured it was through the school district because how else would these people get my phone number? How else would they know I have children? And kids anyway.. She came and here I was thinking that this was free because I mean tutoring theres a lot of tutoring programs through the school district that are free for the children. Well, it turns out that she was charging me almost $3000 for this quote computer with educational Programs to help my kids. I from the beginning I told her that I was unable to get this program as much as I wanted to I just couldnt afford it. She proceeded to try to sell me this computer to get this thing started she even offered to lend me $500 for them to purchase the computer. Unfortunately, she got me to sign the paper, but after talking to their father to see if he was willing to help me with half of this charge, He told me that he would not help me that there was no way that tutoring is free, which hes right. I contacted her and I contacted the phone number that called me to begin with which came up into my caller ID as TUTORIAS ********************** and I had absolutely no luck with getting through to them. I would leave them voicemail and I would get no call back. I finally decided to call the lady ********************* back and let her know that I needed to speak with someone a **************** rep or anything in that sense and she told me that she would have her manager call me. These people are now telling me that I need to pay $899 to cancel this program and I told her I am not gonna pay that money.

Tutoias Educativas Multimedia, Inc is NOT a BBB Accredited Business.

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