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          Reliable Appliance Service Inc has 1 locations, listed below.

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            Business ProfileReliable Appliance Service Inc

            Appliance Repair

            Current Alerts For This Business

            Pattern of Complaint:
            Consumer complaints allege that after calling the company to inspect their appliances, the company either incorrectly diagnosed the issue and/or recommended unnecessary repairs. Most consumers also allege the company recommends a replacement of the entire unit but later discover, by way of a second opinion, that an entire replacement is not necessary. Many consumers also allege that the company’s technicians are not knowledgeable, do not explain charges and do not follow up after initial service call. Company responses have indicated that they feel they offer a long term repair solution which is why they recommend a full replacement in the instances they do, rather than a short term solution which only fixes the problem temporarily. They also indicate that in cases where they acknowledge a misdiagnosis by their technician, the consumer has been refunded.

            Contact Information

            324 Coogan Way

            El Cajon, CA 92020-1902

            Visit Website
            (800) 767-4040

            Customer Reviews

            1.55/5

            Average of 70 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            82 complaints closed in last 3 years

            38 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers major appliance repair services. 

            Business Details

            Location of This Business
            324 Coogan Way, El Cajon, CA 92020-1902
            BBB File Opened:
            11/8/1995
            Years in Business:
            28
            Business Started:
            11/8/1995
            Business Incorporated:
            10/27/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Reliable Appliance Service Co
            Business Management
            • Mr. Ariel Mavashev, Owner
            • Mr. Peter York, Office Manager
            Contact Information

            Principal

            • Mr. Ariel Mavashev, Owner
            • Mr. Peter York, Office Manager

            Customer Contact

            • Mr. Peter York, Office Manager
            Additional Contact Information

            Fax Numbers

            • (619) 447-1622
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            82 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I called today to have a technician come out. They said between 11:00am - 2:00pm. A gentlman arrived at 11:55am. He proceeded to push the start button on my dryer over and over again and messed with the timer. After 3 minutes of this he quoted me an estimate of $417 without even taking the back cover off my dryer. I asked him why he didn't take the cover off and he said he didn't need to. He knew what was wrong just by trying to push the power button off and on. I was charge a service call of $99.95 for this service call. I reluctantly paid him in cash and told him to leave. This company is scamming customers just by showing up to fix something when they have no intention of doing so. He was totally clueless about my machine, had broken English and was extremely hard to understand. He asked me if the machine was gas related. Anyone would know it is a gas dryer just by looking at it.
            Read More
            Read 81 More Complaints

            Customer Reviews

            70 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Honey D

            02/28/2024

            This company is a fraud. They take your money on make up assessments, break your appliances worse, caused my house to flood, used masking tape and said it was fixed. Charged me $375 totally ruin my washer, flood my house, and keep my money. DO NOT USE This Comapny
            Read 69 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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