We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Self Improvement Coach

M.I.T.T.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Improvement Coach.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/10/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was contacted by former hs sweetheart enthusiastically about flying out to LA for a weekend for some type of retreat. My mother passed recently, so grief has been a forefront issue.
    I was under impression program was a yoga/group/grief therapy/vacation.
    I was coerced into putting deposit down for this program prior to realizing it's a pseudo-cult pyramid scheme based off of lifespring (from the 70s).

    The language and layout/aesthetic of the MITT website/correspondence is on par with a legitimate organization. However, upon further research, there were too many unanswered questions and vague waivers of liability- raising my suspicion.

    A $300 deposit for $600 program is a scam if it is not refundable. The deposit is not consistent with definition of full tuition anyways and thus shall be refunded. There was no good or service provided, thus the deposit should be refunded. $45 fee is okay.

    MITT essentially has their former "students" sell to people they know, in dubious coercive ways. These sellers explicitly state they do not work for the company they just "believe in it"

    In my experience, I thought I was going on a date/vacation thing-possibly grief therapy, but through analysis, concluded I had just gotten hoodwinked by a girl who has known me for nearly 15 years. MITT is a predatory business practice, and I'm disgusted that it persists with a veil of no recourse.

    The event has not taken place yet, I will not be attending, and following today's phone call, am expecting pushback against my request for refund, so I am proactively making this complaint.

    I paid airfare, hotel, and deposit. Refunded hotel, am stuck with airfare until further notice and the deposit for MITT has not been refunded.

    These people are like the vector knife co of pseudoscience, except worse.

    In event I do not receive refund/confirmation of refund, I will subpoena the appropriate parties, and will also be serving invoices relative to the claim.

    Business Response

    Date: 11/04/2022

    Business Response /* (1000, 5, 2022/10/18) */
    ************ was refunded on Oct.22, 2022 12:15pm


    Business Response /* (-10, 6, 2022/10/18) */
    Revised: I submitted the wrong date the refund was processed.
    ************ was refunded on Oct. 10, 2022 12:15pm

M.I.T.T. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.