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Business Profile

Timeshare Cancellation

Titan Exit Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Cancellation.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 10/28/2022 Titan Exit Group promised to cancel my TimeShare with ******* .Paid ***** using **************** that was transacted by another company called ************************* Services Company.Titan Exit Group then transferred the case to MTE Strategy which is supposed to handle the legal aspects of the case for them.In after a whole year of no results, got an email from MTE Strategy of Sessation of Services . I find this scheme very disturbing and fraudulent in nature.

  • Initial Complaint

    Date:06/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In November 2022, my wife and I reached out to Titan Exit Group. Titan Exit Group guaranteed to cancel a Timeshare account with Worldmark by *******. They fraudulently reached out to a third party company ************************** Services) and opened a loan for the amount of $7,500 using fraudulent signatures. This money was to be paid to the lawyer firm MTE Strategy through Titan Exit Group, but MTE was never paid. Once the money was sent to them (Titan), they disappeared and were never heard from again. Titan never helped or resolved our termination of the Timeshare contract. Titan Exit Group is a fraud.

  • Initial Complaint

    Date:06/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September 2022, I contacted Titan Exit Group to help me exit out of my timeshare. They had me sign a contract for $6,995.00 with ************************* Services, which I paid in February 2023. In return, Titan Exit Group would pay MTE strategy to assist me with canceling my timeshare. In May 2023, MTE strategy contacted me saying that Titan Exit Group never paid them and they will be closing my case due to lack of payment. I contacted ************************* Services and they said they paid Titan Exit Group the money that they were owed. I attempted to contact Titan Exit Group through different phone numbers and emails but it seems like they cannot be contacted and dont exist anymore. Titan Exit Group took my money and disappeared without even attempting to help me at all.

  • Initial Complaint

    Date:06/05/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was attempting to locate a business to get me out of my timeshare. I specifically looked on the BBB, to get a BBB accredited business, and found Titan Exit Group. This was in September or October 2022. I was charged $9000 (for which I had to get a loan-they offered a place) and was connected w/another company, with lawyers, MTE Strategy. MTE Strategy has been periodically providing me with updates, and 2 weeks ago, I received both an email and a letter from MTE Strategy that they would no longer be able to work on my case, as they had received NO payment from Titan Exit Group. When I tried to reach out to Titan Exit Group, the number just cuts off. It appears disconnected. I did have an email address specific to the person at TIG that I spoke to, and it was returned as undeliverable. MTE says that they can continue to work for me, but I would have to pay them. I have already paid TIG and quite honestly, can't afford to pay AGAIN. I am hoping that you can help with some type of resolution. Of course, I also saw the difference in price, TIG charged me $9000 and MTE told me they were owed $4995.

  • Initial Complaint

    Date:05/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Titan Exit Group is supposed to be handling my Westgate Timeshare and I paid them $5000 to help cancel my timeshare and the number I have for the company and the person who was helping me is no longer a working number. I want my money back because the ** tract states that if they are unable to have my timeshare canceled they would refund my money. But again there is no one to talk to because the numbers no longer work.

Titan Exit Group is NOT a BBB Accredited Business.

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